Known Issues : VDI NVIDIA Graphics Error

Summary

Adobe System Compatibility Report for NVidia Error on VDI
Substance Painter and Designer show Nvida graphics error on VDI

Body

Issue

Some application show an Nvdia Graphics error due to outdated drives when launched on VDI

1. Adobe Resolved NVidia Driver update 472.39 12/06/2021 

  • Adobe Premiere 
  • Adobe After Effects 

show the following message

Adobe System Compatibility Report for NVidia Error on VDI

If you see this System Compatibility Error please click Continue with known issues...

We haven't had any issues compatibility issues so far.

2. Algorithmic Painter and Designer

Show Configuration issues 

Painter Configuration Issues with graphics driver on VDI

If you see this click Continue anyways

3. Davinci Resolve Resolved NVidia Driver update 472.39 12/06/2021 

Davinci Tries to use a CUDA GPU setting our GPUs don't currently support ( we are working on upgrading the drivers)

GPU Configuration Warning 

Select Update Configuration

Select Memory and GPU : Uncheck GPU Processing Mode Auto and select OpenCL

Restart Davinci.

Resolution

Update Nnvidia drivers. ON HOLD waiting for other updates

Details

Details

Article ID: 124176
Created
Fri 1/8/21 9:56 AM
Modified
Fri 3/22/24 9:38 AM