Services A-Z (140)

A

Academic forgiveness on a repeatable course

Add a Course to an elective list

Admitted Student Request for Access to Email While Abroad

Allow a non-transferable course to transfer in (not due to grade)

Allow more than 75 credits in transfer

Application Support

Apply in-residence course below minimum grade

Apply transfer course below minimum grade

aQuity

aQuity Request

Audio Issues

C

Canvas

Changes to Information Security Controls and Policies

Cloud Recording

Cloud Recording

Computer hardware issue

Computer Issues

Conference and Event Setup

Conferencing

Create a Student Organization Shared Email Account

Credit sharing waiver: Columbia Core (2019-present) and BMUS/BS/BFA major program

Credit sharing waiver: LAS/Columbia Core and BA major program

Credit sharing waiver: pre-2019 LAS Core and minor

CTVA Stratus/Nexus

D

Data

Data Integration

Data Integrations

Data Protection Request

Database Support

Database Support

Database Support

Desktop Software Issue

Device issue

Device Support

Drop Installation Request & Quotes

Duo

E

Email and Calendaring Assistance

EMS (space.colum.edu) Issue

F

Fax Support and Request

FEITH Issue

File Storage and Sharing

G

Generic Service Request

H

Hybrid Learning Support

I

IAM Classroom Support

Institutional Effectiveness Reporting Access

Instructional Design

Internet Access

IT Request

L

Laptop Loaner Long Term

Laptop Loaner Temporary

Login / Password issues

M

Major Declaration / Change Request

Make a Transfer Course equivalent to a Columbia Course

Modify a Student Organization Shared Email Account

MyC (PeopleSoft HCM) Issue

MyColumbia Student Portal (JICS) Issue

N

Network Services

New Intranet Site

O

Order Form for Academic Prints

P

Panopto

Panopto Service Request

Panopto Service Request

PeopleSoft

Personal Computing Support

Printer hardware issue

Printing Refund Request

Printing Refund Request

Q

Qwickly

R

Replace ENGL 111 with Advanced Writing

Report a Zoombombing Occurrence

Report an issue (non-specific)

Report spam or phishing attempt

Report virus or malware

Reporting

Request a change to an existing FEITH form

Request a change to an existing FEITH workflow

Request a new FEITH file cabinet

Request access to an existing FEITH file cabinet

Request Access to MyC (PeopleSoft HCM)

Request Access to MyColumbia Portal Content

Request Access to the Student Information System (CX) Client

Request for Archived Zoom Recording (to Panopto)

Request for Creation of Non-Standard User Account

Request Network Cabling

Request Qwickly Reporting

Request Qwickly Support

Request to Move Columbia Owned Equipment

Request to remove a website block

S

Security Incident Response and Investigation

Share additional credits between major/minor

Share additional credits between two majors

Software Issues

Software Request

Special Event WIFI Request

Student - IT Support Ticket

Student - Software Related Issue Request

Student - VDI Support

Student - Website Support

Student Information System (CX) Issue

Substitute a Course

Substitute a course in Columbia Core/ELAS/DEI (In-residence)

Substitute a course in the Columbia Core/ELAS/DEI (Transfer)

Substitute a Transfer Course

T

TechBar

Technology Recycling

Technology Recycling

Telephones

Temporary Access Deactivation for Visitors

Temporary Access Deactivation for Visitors

Temporary Access Extension for Visitors

Temporary Access Extension Request for Visitors

Temporary Access Request for Visitors

Temporary Access Request for Visitors

Temporary Access to College Resources for Students

Third Party Application Support

V

Video Support

Virtual Desktop Infrastructure Environment Support

VPN

VPN Change Request

VPN Issue

Vulnerability Scan

W

Waive a Course in a Program

Waive last 12 credits in residence

Waive major residency

Waive repeat limit

Waive the Major GPA Requirement

WCRX/Radio

Website Support

Wi-Fi

Wired Network Issue

Wireless Network Issue

Z

Zoom

Zoom Help

Zoom Maintenance

Zoom Webinar