To submit a ticket, browse our services to find the one that relates to your question, then select the “Submit a Ticket” button. Click here to Submit a Ticket
To find a “self-help” solution (without generating a ticket), browse the Knowledge Base to help troubleshoot your technology issue. Click here for the Knowledge Base
Use the search function to type in your question, and the list of results will help you submit a ticket or resolve your own technology issue. Click here to Search
If you would like to know more about using the ITCSC Request System to submit tickets and find "self-help" solutions, click "Learn More" above. Click here to Learn More
In the event you need to work or take classes remotely, here are some resources to help facilitate your needs and keep you connected. Telecommuting Resources (Faculty and Staff) Telecommuting Knowledge Articles
If you need assistance with accessing the Global Protect, below are instructions: PC Instructions MAC Instructions Please Contact Client Services at (312) 369-7001 if you have any questions.
Have you received a suspicious email? Please forward it to itphishing@colum.edu for evaluation.
Have you experienced a Zoombombing episode? Please submit a report here: Report Zoombombing .
Are you a student having a technical issue? Please submit a support request here: I Need Help! (for Students) .