Knowledge Base

Categories (9)

Administrative and Business

Administrative & Businesses provides a variety of computing resources to Columbia College proprietary applications and software...

Computing Support and Resources

Support and services to assist you with any issues with your Columbia College Chicago assigned computer.


Foundation services to support the Institutions mission. Services include Network, Servers, and WiFi.


Data and Information Security to all academic and business opeartions at Columbia College Chicago. Security Services include Identy management, remote access, and security incident reporting and response.

Teaching and Learning

Academic Technologies assists you with Canvas, Classroom Computer/IT Support, Software Support, Audio/Video Conferencing, Projector and Audio Issues, Purchase Equipment for New or existing Space, Classroom technology training, WEPA Printing, Computer Lab at 1104 S. Wabash, AV in Meeting Spaces, Wireless Presentation Technology, and Event AV Setup.

Communication and Collaboration

Communication and Collaboration is support for email and calendaring configuration, email forwarding, Listservs, Fax, File Storage & Sharing, and Telephones.

ITCSC Request System

Articles designed to help clients navigate the ITCSC (TeamDynamix) Request System

DUO Multi-Factor Authentication

Contains helpful articles and FAQs for the acquisition of DUO and utilizing Multi-Factor Authentication for access to Columbia College Chicago Systems and Hardware.