Knowledge Base

Categories (10)

Administrative and Business

Administrative & Businesses provides a variety of computing resources to Columbia College proprietary applications and software...

Computing Support and Resources

Support and services to assist you with any issues with your Columbia College Chicago assigned computer.


Foundation services to support the Institutions mission. Services include Network, Servers, and WiFi.


Data and Information Security to all academic and business opeartions at Columbia College Chicago. Security Services include Identy management, remote access, and security incident reporting and response.

Teaching and Learning

Academic Technologies assists you with Canvas, Classroom Computer/IT Support, Software Support, Audio/Video Conferencing, Projector and Audio Issues, Purchase Equipment for New or existing Space, Classroom technology training, WEPA Printing, Computer Lab at 1104 S. Wabash, AV in Meeting Spaces, Wireless Presentation Technology, and Event AV Setup.

Communication and Collaboration

Communication and Collaboration are support for email and calendaring configuration, email forwarding, Distribution Lists, Fax, File Storage & Sharing, and Telephones.

Software Access and Support

Information about software and support. How to access self service catalogs, Adobe and Microsoft software. How to transition software after graduation etc.


School and Department Support Information

ITSC Request System

Articles designed to help clients navigate the ITSC (TeamDynamix) Request System

DUO Multi-Factor Authentication

Contains helpful articles and FAQs for the acquisition of DUO and utilizing Multi-Factor Authentication for access to Columbia College Chicago Systems and Hardware.

Articles (1)