Printer Logic doesn't show printers in organization

Issue

Printer logic https://colum.printercloud.com/ doesn't show any printers in the organization Columbia College Chicago.

Printer logic isn't displaying printers in our organization correctly for computers bound to the colum.edu domain is the current user is in the admin.colum.edu domain (ad600). Signing off and back on using the admin.colum.edu domain seems to fix it.

 

Printer Logic No Printers

Resolution

1. Go to the top right user profile menu icon and select sign off

Sign out of Printer Logiic

2. Sign back on using username@admin.colum.edu

Sign back in using usrename@admin.colum.edu

 

3. Enjoy all the printers you can now see

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