Knowledge Base

Categories (10)

Administrative and Business

Administrative & Businesses provides a variety of computing resources to Columbia College proprietary applications and software...
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Computing Support and Resources

Support and services to assist you with any issues with your Columbia College Chicago assigned computer.
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Infrastructure

Foundation services to support the Institutions mission. Services include Network, Servers, and WiFi.
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Security

Data and Information Security to all academic and business opeartions at Columbia College Chicago. Security Services include Identy management, remote access, and security incident reporting and response.
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Teaching and Learning

Academic Technologies assists you with Canvas, Classroom Computer/IT Support, Software Support, Audio/Video Conferencing, Projector and Audio Issues, Purchase Equipment for New or existing Space, Classroom technology training, AV in Meeting Spaces, Wireless Presentation Technology, and Event AV Setup.
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Communication and Collaboration

Communication and Collaboration are support for email and calendaring configuration, email forwarding, Distribution Lists, Fax, File Storage & Sharing, and Telephones.
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Software Access and Support

Information about software and support. How to access self service catalogs, Adobe and Microsoft software. How to transition software after graduation etc.
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Academics

School and Department Support Information
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ITSC Request System

Articles designed to help clients navigate the ITSC (TeamDynamix) Request System
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DUO Multi-Factor Authentication

Contains helpful articles and FAQs for the acquisition of DUO and utilizing Multi-Factor Authentication for access to Columbia College Chicago Systems and Hardware.
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Articles (1)

GitHub Classroom Canvas LTI