Services A-Z (101)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Academic forgiveness on a repeatable course

I am an employee... / Office of the Registrar / Degree Audit / Exceptions Requiring Provost Approval

Add a Course to an elective list

I am an employee... / Office of the Registrar / Degree Audit / Course Equivalency Substitution and Waiver

Admitted Student Request for Access to Email While Abroad

I am an employee... / Information Security

Allow a non-transferable course to transfer in (not due to grade)

I am an employee... / Office of the Registrar / Degree Audit / Exceptions Requiring Provost Approval

Allow more than 75 credits in transfer

I am an employee... / Office of the Registrar / Degree Audit / Exceptions Requiring Provost Approval

Application Support

I am an employee... / Technology Support

Apply in-residence course below minimum grade

I am an employee... / Office of the Registrar / Degree Audit / Exceptions Requiring Associate Dean Approval

Apply transfer course below minimum grade

I am an employee... / Office of the Registrar / Degree Audit / Exceptions Requiring Associate Dean Approval

aQuity Request

I am an employee... / Business Applications, Data & Reporting

C

Canvas

I am an employee... / Academic Technology / Academic Support

Changes to Information Security Controls and Policies

I am an employee... / Information Security

Classroom Support

I am an employee... / Academic Technology / Media Services (ITMS)

Conference and Event Setup

I am an employee... / Academic Technology / Media Services (ITMS)

Conferencing

I am an employee... / Academic Technology / Conferencing

Create or Modify a Student Organization Shared Email Account

I am an employee... / Technology Support

Credit sharing waiver: Columbia Core (2019-present) and BMUS/BS/BFA major program

I am an employee... / Office of the Registrar / Degree Audit / Exceptions Requiring Provost Approval

Credit sharing waiver: LAS/Columbia Core and BA major program

I am an employee... / Office of the Registrar / Degree Audit / Exceptions Requiring Provost Approval

Credit sharing waiver: pre-2019 LAS Core and minor

I am an employee... / Office of the Registrar / Degree Audit / Exceptions Requiring Provost Approval

CTVA Stratus/Nexus

I am an employee... / Academic Technology / Curriculum Support

D

Data Integration

I am an employee... / Business Applications, Data & Reporting

Data Protection Request

I am an employee... / Information Security

Database Support

I am an employee... / Business Applications, Data & Reporting

Device issue

I am an employee... / I am having an issue... / Hardware Issues

Device Support

I am an employee... / Technology Support

DPC - Academic Prints

I am an employee... / Academic Technology / Academic Support

Drop Installation Request & Quotes

I am an employee... / Network and Wireless Services / Network Service Activation

Duo

I am an employee... / Technology Support

Duo Token Request - Employees

Security

Duo Token Request - Students

Security

E

Emergency Change

I am an employee... / Business Applications, Data & Reporting

F

File Storage and Sharing

I am an employee... / Access to the Network, Servers or Buildings

G

Generic Service Request

I am an employee... / I have a request...

H

Hybrid Learning Support

I am an employee... / Academic Technology / Media Services (ITMS)

I

IAM Classroom Support

I am an employee... / Academic Technology / Curriculum Support

Information Security Incident Response and Investigation

I am an employee... / Information Security

Institutional Effectiveness Reporting Access

I am an employee... / Business Applications, Data & Reporting

Instructional Design

I am an employee... / Academic Technology / Academic Support

IT Request

I am a student... / I have a request...

L

Laptop Loaner Temporary

I am a student... / I have a request...

M

Major Declaration / Change Request

I am an employee... / Office of the Registrar / Office of the Registrar

Make a Transfer Course equivalent to a Columbia Course

I am an employee... / Office of the Registrar / Degree Audit / Course Equivalency Substitution and Waiver

MyColumbia Student Portal (JICS) Issue

I am an employee... / Business Applications, Data & Reporting

N

Network Services

I am an employee... / Access to the Network, Servers or Buildings

New Software Request

I am an employee... / Academic Technology / Curriculum Support

O

Office 365 Support

I am an employee... / Technology Support

Office Move

I am an employee... / Access to the Network, Servers or Buildings

P

Panopto

I am an employee... / Academic Technology / Academic Support

Panopto Service Request

I am an employee... / Academic Technology / Conferencing

PeopleSoft

I am an employee... / Business Applications, Data & Reporting

Printer hardware issue

I am an employee... / I am having an issue... / Hardware Issues

Printing Refund Request

I am a student... / I have a request...

Q

Qwickly

I am an employee... / Academic Technology / Academic Support

R

Replace ENGL 111 with Advanced Writing

I am an employee... / Office of the Registrar / Degree Audit / Exceptions Requiring Provost Approval

Report a Zoombombing Occurrence

I am an employee... / I have a request... / Academic Technologies Requests / Zoom

Report Issues With Duo

Security

Request Access to MyC (PeopleSoft HCM)

Permissions and Security Requests / MyC (HCM) and PeopleSoft Financials Requests

Request Access to MyColumbia Portal Content

I am an employee... / Business Applications, Data & Reporting

Request Access to the Student Information System (CX) Client

I am an employee... / Business Applications, Data & Reporting

Request for Archived Zoom Recording (to Panopto)

I am an employee... / Academic Technology / Panopto

Request for Creation of Non-Standard User Account

I am an employee... / Information Security

Request Network Cabling

I am an employee... / I have a request... / IT Network Requests

Request to Move Columbia Owned Equipment

I am an employee... / I have a request... / Personal Computing Requests

S

Security Incident Response and Investigation

Security

Share additional credits between major/minor

I am an employee... / Office of the Registrar / Degree Audit / Exceptions Requiring Associate Dean Approval

Share additional credits between two majors

I am an employee... / Office of the Registrar / Degree Audit / Exceptions Requiring Associate Dean Approval

SIS Access Request

I am an employee... / Business Applications, Data & Reporting

Software Issues

I am an employee... / Academic Technology / Curriculum Support

Special Event WIFI Request

I am an employee... / I have a request... / IT Network Requests

Standard Change

I am an employee... / Business Applications, Data & Reporting

Student - IT Support Ticket

I am a student... / I have an IT related issue...

Student - Software Related Issue Request

I am a student... / I have an IT related issue...

Student - VDI Support

I am a student... / I have an IT related issue...

Student - Website Support

I am a student... / I have an IT related issue...

Student Information System (CX) Issue

I am an employee... / Business Applications, Data & Reporting

Substitute a Course

I am an employee... / Office of the Registrar / Degree Audit / Course Equivalency Substitution and Waiver

Substitute a course in Columbia Core/ELAS/DEI (In-residence)

I am an employee... / Office of the Registrar / Degree Audit / Exceptions Requiring Provost Approval

Substitute a course in the Columbia Core/ELAS/DEI (Transfer)

I am an employee... / Office of the Registrar / Degree Audit / Exceptions Requiring Provost Approval

Substitute a Transfer Course

I am an employee... / Office of the Registrar / Degree Audit / Course Equivalency Substitution and Waiver

T

TechBar

I am a student...

Technology Recycling

I am an employee... / Technology Support

Telephone Assistance (Landline/Desktop Phone Only)

I am an employee... / Technology Support

Temporary Access Deactivation for Visitors

I am an employee... / Access to the Network, Servers or Buildings

Temporary Access Extension Request for Visitors

I am an employee... / Access to the Network, Servers or Buildings

Temporary Access Request for Visitors

I am an employee... / Access to the Network, Servers or Buildings

Temporary Access to College Resources for Students

I am an employee... / Information Security

The New MyColumbia Assistance Request

I am a student...

The New MyColumbia Assistance Request (SIS)

I am an employee... / Technology Support

Third Party Application Support

I am an employee... / Business Applications, Data & Reporting

V

Virtual Desktop Infrastructure Environment Support

I am an employee... / Access to the Network, Servers or Buildings

VPN Change Request

I am an employee... / Access to the Network, Servers or Buildings

Vulnerability Scan

I am an employee... / Information Security

W

Waive a Course in a Program

I am an employee... / Office of the Registrar / Degree Audit / Course Equivalency Substitution and Waiver

Waive last 12 credits in residence

I am an employee... / Office of the Registrar / Degree Audit / Exceptions Requiring Provost Approval

Waive major residency

I am an employee... / Office of the Registrar / Degree Audit / Exceptions Requiring Associate Dean Approval

Waive repeat limit

I am an employee... / Office of the Registrar / Degree Audit / Exceptions Requiring Associate Dean Approval

Waive the Major GPA Requirement

I am an employee... / Office of the Registrar / Degree Audit / Exceptions Requiring Provost Approval

WCRX/Radio

I am an employee... / Academic Technology / Curriculum Support

Website Support

I am an employee... / Academic Technology / Curriculum Support

Wi-Fi Assistance

I am an employee... / Technology Support

Windows 11 Upgrade Request

I am an employee... / Technology Support

Z

Zoom

I am an employee... / Academic Technology / Academic Support