How to Install Global Protect on a PC For Students

Navigate to your local browser.  Enter https://truss.colum.edu in the search box and click enter. If you are on the Columbia campus wifi or wired network you cannot connect to truss.colum.edu you need to be off campus.

Note https://truss.colum.edu is for Students not for Faculty and Staff. Faculty and Staff should use https://trestle.colum.edu see KB https://colum.teamdynamix.com/TDClient/2029/Portal/KB/ArticleDet?ID=114672

 

Please make sure to use Google Chrome.

Click Advance.

Click Accept the Risk and Continue.

Enter your My Columbia Username and password then click Log in.

If you are enrolled in DUO two-form authentication, you will need to check your DUO push and accept the request. If not, then skip this step.

There are step-by-step instructions for you to follow.  Further information may also be found here: https://guide.duo.com/prompt.

Download Global Protect agent based on your device (Windows or Mac).

Click Save.

Click on the downloads.

Click ok.

Click Next.

Click Next.

Click Next.

Set-up is now complete so click close.

On your device search for Global Protect and click Open.

 

 

Click Settings.

Click Add.

 

For students enter truss.colum.edu  and click click save.

Once truss.colum.edu has been added you will close out the screen.

Search for Global Protect and click Open.

Click Connect.

Enter your MyColumbiaID and Office 365 Password. Click Sign in.

Note: You will need to check your DUO push and accept the request.    

Before you are officially logged in you will need to follow the process for Duo Authentication. 

There are step-by-step instructions for you to follow.  Further information may also be found here: https://guide.duo.com/prompt.

 

You are now successfully connected to the VPN. When you are finished using the VPN make sure to disconnect.

Please note: After 12 hours of inactivity the VPN will disconnect

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