Adding a Student Worker Account to a Device

If you have a student Duo Account and are adding a Student Worker Account or vice versa, the enrollment process for the second account is slightly different as you will have two accounts authenticating using the same smart device.
 

In this example, the user already has a student worker account and will be adding their student account:

Access my.colum.edu and click Login.

Screenshot of My Columbia Portal
MyColumbia Login Page

Enter the MyColumbia Network Account and click Next.

O365 Sign in - Screen 1
Microsoft Office365 Sign In Screen

Enter the MyColumbia Account Password and click Sign In.

Columbia Sign In Page
Columbia Login Screen

Click on the Start setup button.

DUO Welcome Screen
DUO Welcome Screen

Select Mobile Phone and click Continue.

Duo Device Selection Screen
Duo Device Selection Screen

Enter the telephone number, confirm it with the check box and click Continue.

DUO Enter Phone Number Screen
DUO Phone Prompt Screen

Confirm phone number and click Text Me. The phone number entered in the step above will receive a text message from the DUO service.

DUO Verify Phone Number Screen
DUO Verify Phone Ownership Screen
Sample Text Message with verification code
Verification code from DUO

Enter the verification code and click verify.

DUO Verify Phone Number Step
DUO Code Verification Step

Click Continue. *You may have to scroll down to see the Continue button!

DUO Verification Step 2
Scroll down to click Continue

Select the method of authentication. *Push is highly recommended as it is the simplest and most secure.

DUO Choose Authentication Method
Select Authentication Method

After completing the above steps successfully, the screen will refresh to the MyColumbia page, logged in as the account used in the steps above.

If you have any issues, please contact duoquestions@colum.edu for assistance.

MyColumbia (Logged In)
MyColumbia (Logged In)

Details

Article ID: 130456
Created
Wed 3/17/21 9:55 AM
Modified
Fri 3/22/24 9:01 AM

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