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Referred to as break-fix, this is a change that must be introduced as soon as possible to resolve a major incident or security event.  All documentation will be completed after the fact and Emergency Changes will be reviewed at the next CAB meeting. All emergency change requests require a ticket associated with the request.

These are normal, non-emergency changes that require change management review, and approval prior to implementing.  Most work that affects the running state of a piece of infrastructure, service, or application will require a Standard Change to complete.