Popular Services

Supports issues for PC, MAC, mobile, and printers.


Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting logon, forgotten passwords or blocked/restricted access.


Requesting physical network connectivity in a new location, or reporting a location where physical network access is not operational. This includes WiFi, Wired, and VPN.


A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.


Request assistance with your phone service. Services include a display name change, new service, remove service, report an issue, and reset voicemail PIN.


A course can be added to a list of electives without needing to replace another course. The course can be added to the student's audit prior to course registration if desired.


The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.


A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.


Applications and systems that directly support Business Affairs.


This is support for Faculty and Students classrooms. Issues dealing with software installation and configuration.


Faculty can use this form to submit grades after the deadline or to change a grade already submitted.


Do you have a specific request for IT? Please use the "I Need Help (for Students)" form if you are having a technical issue.


Don't want to browse our services menu? Use this form to fill out a generic request.


A course equivalency replaces a required course with a course in transfer and does fulfill course requisites.


Use this form for courses that were transferred from a different institution.


Support for new application installations that are not available in the platform store and to update applications to a newer version.


Use this service to request assistance or report an issue with Canvas.


Duo

Assistances with DUO tokens and activation codes.


Request assistance with connecting to Columbia College Chicago WiFi on campus, as well as requesting WiFi access for a specific college event.


Use this service to report audio, video, computer, or internet access issues in the classroom.


Request assistance with any access questions or issues with the new MyColumbia.