Popular Services

Supports issues for PC, MAC, mobile, and printers.


A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.


Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting logon, forgotten passwords or blocked/restricted access.


The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.


A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.


A course can be added to a list of electives without needing to replace another course. The course can be added to the student's audit prior to course registration if desired.


Requesting physical network connectivity in a new location, or reporting a location where physical network access is not operational. This includes WiFi, Wired, and VPN.


Applications and systems that directly support Business Affairs.


Request assistance with your phone service. Services include a display name change, new service, remove service, report an issue, and reset voicemail PIN.


Request to allow access to the college’s VPN from a country or territory that is currently restricted.


Faculty can use this form to submit grades after the deadline or to change a grade already submitted.


Submit a request for access to college property for visitors.


Don't want to browse our services menu? Use this form to fill out a generic request.


Request assistance to map a network drive, or change permissions on a shared drive.


Duo

Assistances with DUO tokens and activation codes.


Productivity and specific third-party application support. Includes applications such as Webcheckout or TeamDynamix. Applications such as uAchieve are NOT supported by IT but are supported by the Office of the registrar.


Use this form for courses that were transferred from a different institution.


Do you have a specific request for IT? Please use the "I Need Help (for Students)" form if you are having a technical issue.


Services that will assist you in the event that your system has been stolen or lost, contracted a virus or malware, or you need access to a blocked website.


This is support for Faculty and Students classrooms. Issues dealing with software installation and configuration.


Request assistance with connecting to Columbia College Chicago WiFi on campus, as well as requesting WiFi access for a specific college event.