Popular Services
Requesting physical network connectivity in a new location, or reporting a location where physical network access is not operational. This includes WiFi, Wired, and VPN.
Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting login, Forgotten passwords and Blocked/Restricted access when you believe you should have access.
Make changes to a student's major/concentration/minor.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
Submit a request for access to college property for visitors.
Applications and systems that directly support Business Affairs.
Don't want to browse our services menu? Use this form to fill out a generic request.
A course can be added to a list of electives without needing to replace another course. The course can be added to the student's audit prior to course registration if desired.
A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.
This is support for Faculty and Students classrooms. Issues dealing with software installation and configuration.
These are normal, non-emergency changes that require change management review, and approval prior to implementing. Most work that affects the running state of a piece of infrastructure, service, or application will require a Standard Change to complete.
Use this form for in-residence courses.
The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.
Request or modify a Student Organization Shared Email Account.
Request assistance to map a network drive, or change permissions on a shared drive.
This is a form for a general IT support ticket if you are not sure which type of ticket you need.
Not sure what service you are having issues with? You can use this form to notify IT. Be advised that reporting your issue via this service may delay our first response as it will require an initial review and subsequent re-assignment to the proper team.
Request assistance with your phone service. Services include a display name change, new service, remove service, report an issue, and reset voicemail PIN.
Use this form for courses that were transferred from a different institution.
Use this service to request access to content that you currently do receive as part of your role with the college.
Most employees will not use this service.