Services include Network Services, VPN Change Request, WiFi, and File Storage and Sharing.

Services (5)

Network Services

Requesting physical network connectivity in a new location, or reporting a location where physical network access is not operational. This includes WiFi, Wired, and VPN.

File Storage and Sharing

Request assistance to map a network drive, or change permissions on a shared drive.

Wi-Fi

Request assistance with connecting to Columbia College Chicago WiFi on campus, as well as requesting WiFi access for a specific college event.

Request for Creation of Non-Standard User Account

Request to have a user account created for a third-party vendor or contractor, a service, or a shared account.

VPN Change Request

Request to allow access to the college’s VPN from a country or territory that is currently restricted.