My Recently Visited Services
Database adminstration includes maintenance tasks, backups and restores, and access/permission configuration.
Request assistance with any access questions or issues with the new MyColumbia.
Short term loans 1-2 week(s) : due to technology issues, failures, or repairs temporary Chromebook loaners may be available for loan.. These laptops are available from the TechBar for short term up to 2-week checkout.
Use this form for in-residence courses.
Do you have a specific request for IT? Please use the "I Need Help (for Students)" form if you are having a technical issue.
The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.
A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.
Requesting physical network connectivity in a new location, or reporting a location where physical network access is not operational. This includes WiFi, Wired, and VPN.
This form is for heads of departments to request a change to a current cybersecurity control or policy.
Use this service to request reports from Qwickly attendance, an add-on attendance tool to Canvas.
Students are required to complete their last 12 credits in residence.
Use this form for courses that were transferred from a different institution.
Select this service to request WIFI access for special events.
Services that will assist you in the event that your system has been stolen or lost, contracted a virus or malware, or you need access to a blocked website.
Productivity and specific third-party application support. Includes applications such as Webcheckout or TeamDynamix. Applications such as uAchieve are NOT supported by IT but are supported by the Office of the registrar.
Use this service to request a course review by an Instructional Designer
Request assistance to map a network drive, or change permissions on a shared drive.
This is a form for a general IT support ticket if you are not sure which type of ticket you need.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting login, Forgotten passwords and Blocked/Restricted access when you believe you should have access.
Issues dealing with WCRX/Radio, Axia, WideOrbit, Broadcast, and Stream.