My Recently Visited Services

Issues specific to IAM classrooms, spaces and technologies.


A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.


Support for the Virtual Desktop Infrastructure (VDI) and Horizonview environment.


This is a form for a general IT support ticket if you are not sure which type of ticket you need.


Use this service to request reports from Qwickly attendance, an add-on attendance tool to Canvas.


Request assistance with any access questions or issues with the new MyColumbia.


Request assistance to map a network drive, or change permissions on a shared drive.


Applications and systems that directly support Business Affairs.


This is support for Faculty and Students classrooms. Issues dealing with software installation and configuration.


Support for new application installations that are not available in the platform store and to update applications to a newer version.


Provides account access and password support.


This is support for Faculty and Students classroom. Issues dealing software installation and configuration.


Panopto is a lecture capture, classroom capture, and video streaming tool.


For all recordings that were already created by faculty, staff, and students prior to Spring 2021 have been archived. To have one of your recordings made available, please complete this form.


A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.


Use this service to request a course review by an Instructional Designer


This request is for students who have been accepted to Columbia College Chicago, but are still living abroad and need access to their email accounts before arriving on campus.


Request assistance with your phone service. Services include a display name change, new service, remove service, report an issue, and reset voicemail PIN.


Supports issues for PC, MAC, mobile, and printers.


A form for requesting a vulnerability scan of any system or systems. Please allow up to 72 hours for results.


Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting login, Forgotten passwords and Blocked/Restricted access when you believe you should have access.


Request a credit sharing waiver for LAS/Columbia Core and BA major program.