My Recently Visited Services
Request access to high-security dashboards.
The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.
Requesting physical network connectivity in a new location, or reporting a location where physical network access is not operational. This includes WiFi, Wired, and VPN.
Request assistance to map a network drive, or change permissions on a shared drive.
A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.
Applications and systems that directly support Business Affairs.
A transfer course substitution replaces a required course with a transfer course, but does not fulfill pre-requisites. Use the "Make a transfer course equivalent to a Columbia course” form to replace a course with a transfer course that does fulfill prerequisites.
Use this form to waive the major GPA requirement for BFA and BMus students. Students are required earn a 3.0 GPA in the major for BFA and BMus degrees.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
Make changes to a student's major/concentration/minor.
Request assistance with your phone service. Services include a display name change, new service, remove service, report an issue, and reset voicemail PIN.
Use this service to inform IT of an issue you are having with the Student Information System (CX). This includes issues with the CX Client. Do not use this service if you are having issues with the MyColumbia Student Portal or if you need to request access to an area that falls outside of your current access level.
Most employees will not use this service.
Use this service to report audio, video, computer, or internet access issues in the classroom.
Request assistance with any access questions or issues with the new MyColumbia.
This request is for the deletion of personal information for the GDPR.
Students should complete this form to request a hardware token for 2FA/Duo.
A course equivalency replaces a required course with a course in transfer and does fulfill course requisites.
Don't want to browse our services menu? Use this form to fill out a generic request.
This is a form for a general IT support ticket if you are not sure which type of ticket you need.
Use this service to request access to content that you currently do receive as part of your role with the college.
Most employees will not use this service.
Use this service to inform IT of an issue you are having with the MyColumbia Student Portal (JICS). Do not use this service if you are having issues with the Student Information System (CX) or if you need to request access to an area that falls outside of your current access level.
For all recordings that were already created by faculty, staff, and students prior to Spring 2021 have been archived. To have one of your recordings made available, please complete this form.