My Recently Visited Services

This request is for students who have been accepted to Columbia College Chicago, but are still living abroad and need access to their email accounts before arriving on campus.


You may request a refund if you experience a printing issue.


A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.


Request to have a user account created for a third-party vendor or contractor, a service, or a shared account.


To allow a transfer course in due to low grade, refer to the Exceptions Requiring Associate Dean Approval Form.


A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.


Request to allow access to the college’s VPN from a country or territory that is currently restricted.


Request or modify a Student Organization Shared Email Account.


Data integrations are automated processes that move data between systems and databases.


Database adminstration includes maintenance tasks, backups and restores, and access/permission configuration.


Report an issue with your Columbia issued mobile device.


Duo

Assistances with DUO tokens and activation codes.


Employee request form for a hardware token for DUO.


aQuity is the College-wide reporting platform. This is a request or support for aQuity.


Supports issues for PC, MAC, mobile, and printers.


Request for Device Collection and Secure Storage


Request temporary visitor access deactivation for systems.


Productivity and specific third-party application support. Includes applications such as Webcheckout or TeamDynamix. Applications such as uAchieve are NOT supported by IT but are supported by the Office of the registrar.


Submit a request for access to college property for visitors.


Short term loans 1-2 week(s) : due to technology issues, failures, or repairs temporary Chromebook loaners may be available for loan.. These laptops are available from the TechBar for short term up to 2-week checkout.


The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.


Use this service to request access to content that you currently do receive as part of your role with the college.

Most employees will not use this service.


Issues specific to IAM classrooms, spaces and technologies.