My Recently Visited Services
A transfer course substitution replaces a required course with a transfer course, but does not fulfill pre-requisites. Use the "Make a transfer course equivalent to a Columbia course” form to replace a course with a transfer course that does fulfill prerequisites.
Database adminstration includes maintenance tasks, backups and restores, and access/permission configuration.
Referred to as break-fix, this is a change that must be introduced as soon as possible to resolve a major incident or security event. All documentation will be completed after the fact and Emergency Changes will be reviewed at the next CAB meeting. All emergency change requests require a ticket associated with the request.
This is a form for a general IT support ticket if you are not sure which type of ticket you need.
Website support for Faculty and Student for websites hosted on college resources.
Support for the Virtual Desktop Infrastructure (VDI) and Horizonview environment.
This form is for heads of departments to request a change to a current cybersecurity control or policy.
This form is to request temporary access to college resources and/or systems on the behalf of a former student. This request should be submitted by the academic department from which the former student graduated or was last enrolled, or by Student Relations, or Alumni Relations. The former student’s identity should be fully vetted before submitting this ticket.
Students are required to complete their last 12 credits in residence.
This is support for Faculty and Students classroom. Issues dealing software installation and configuration.
Services that will assist you in the event that your system has been stolen or lost, contracted a virus or malware, or you need access to a blocked website.
Request assistance with connecting to Columbia College Chicago WiFi on campus, as well as requesting WiFi access for a specific college event.
Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting logon, forgotten passwords or blocked/restricted access.
Use this service to request reports from Qwickly attendance, an add-on attendance tool to Canvas.
Request to allow access to the college’s VPN from a country or territory that is currently restricted.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
Request to have a user account created for a third-party vendor or contractor, a service, or a shared account.