My Recently Visited Services
Request a credit sharing waiver for LAS/Columbia Core and BA major program.
Use this service to request reports from Qwickly attendance, an add-on attendance tool to Canvas.
Submit a request for access to college property for visitors.
Applications and systems that directly support Business Affairs.
Productivity and specific third-party application support. Includes applications such as Webcheckout or TeamDynamix. Applications such as uAchieve are NOT supported by IT but are supported by the Office of the registrar.
Use this service to inform IT of an issue you are having with the Student Information System (CX). This includes issues with the CX Client. Do not use this service if you are having issues with the MyColumbia Student Portal or if you need to request access to an area that falls outside of your current access level.
Most employees will not use this service.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
This request is for the deletion of personal information for the GDPR.
Use this service to request access to content that you currently do receive as part of your role with the college.
Most employees will not use this service.
Use this service to inform IT of an issue you are having with the MyColumbia Student Portal (JICS). Do not use this service if you are having issues with the Student Information System (CX) or if you need to request access to an area that falls outside of your current access level.
Request access to high-security dashboards.
Use this service to request access to the CX Client or to request additional access within the CX Client.
Most employees will not use this service.
These are normal, non-emergency changes that require change management review, and approval prior to implementing. Most work that affects the running state of a piece of infrastructure, service, or application will require a Standard Change to complete.
Data integrations are automated processes that move data between systems and databases.
Database adminstration includes maintenance tasks, backups and restores, and access/permission configuration.
Issues specific to IAM classrooms, spaces and technologies.
Issues dealing with WCRX/Radio, Axia, WideOrbit, Broadcast, and Stream.
Referred to as break-fix, this is a change that must be introduced as soon as possible to resolve a major incident or security event. All documentation will be completed after the fact and Emergency Changes will be reviewed at the next CAB meeting. All emergency change requests require a ticket associated with the request.
aQuity is the College-wide reporting platform. This is a request or support for aQuity.