My Recently Visited Services

A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.


Supports issues for PC, MAC, mobile, and printers.


Make changes to a student's major/concentration/minor.


The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.


Request assistance with connecting to Columbia College Chicago WiFi on campus, as well as requesting WiFi access for a specific college event.


Productivity and specific third-party application support. Includes applications such as Webcheckout or TeamDynamix. Applications such as uAchieve are NOT supported by IT but are supported by the Office of the registrar.


A transfer course substitution replaces a required course with a transfer course, but does not fulfill pre-requisites. Use the "Make a transfer course equivalent to a Columbia courseā€ form to replace a course with a transfer course that does fulfill prerequisites.


A course equivalency replaces a required course with a course in transfer and does fulfill course requisites.


Database adminstration includes maintenance tasks, backups and restores, and access/permission configuration.


Data integrations are automated processes that move data between systems and databases.


aQuity is the College-wide reporting platform. This is a request or support for aQuity.


Use this is DPC form if you need Academic Prints.


This is support for Faculty and Students classrooms. Issues dealing with software installation and configuration.


Not sure what service you are having issues with? You can use this form to notify IT. Be advised that reporting your issue via this service may delay our first response as it will require an initial review and subsequent re-assignment to the proper team.


Requests related to the Zoom Conferencing Tool.


Requesting physical network connectivity in a new location, or reporting a location where physical network access is not operational. This includes WiFi, Wired, and VPN.


Do you have a specific request for IT? Please use the "I Need Help (for Students)" form if you are having a technical issue.


Don't want to browse our services menu? Use this form to fill out a generic request.


Issues specific to IAM classrooms, spaces and technologies.


Use this service to inform IT of an issue you are having with FEITH. This includes issues with forms, workflows, file cabinets, and the desktop client

Do not use this service if you need to request access to an area that falls outside of your current access level or if you need to change a workflow or task assignee.


Duo

Assistances with DUO tokens and activation codes.


Data integrations are automated processes that move data between systems and databases.


Use this service to inform IT of an issue you are having with MyC (PeopleSoft HCM). Do not use this service if you need to request access to an area that falls outside of your current access level.