My Recently Visited Services
Request to allow access to the college’s VPN from a country or territory that is currently restricted.
Make changes to a student's major/concentration/minor.
Do you have a specific request for IT? Please use the "I Need Help (for Students)" form if you are having a technical issue.
Request assistance with connecting to Columbia College Chicago WiFi on campus, as well as requesting WiFi access for a specific college event.
Applications and systems that directly support Business Affairs.
A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.
This form is for heads of departments to request a change to a current cybersecurity control or policy.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
Use this form for in-residence courses.
This request is for students who have been accepted to Columbia College Chicago, but are still living abroad and need access to their email accounts before arriving on campus.
Website support for Faculty and Student for websites hosted on college resources.
This form is to request temporary access to college resources and/or systems on the behalf of a former student. This request should be submitted by the academic department from which the former student graduated or was last enrolled, or by Student Relations, or Alumni Relations. The former student’s identity should be fully vetted before submitting this ticket.
Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting login, Forgotten passwords and Blocked/Restricted access when you believe you should have access.
Support for new application installations that are not available in the platform store and to update applications to a newer version.
Issues specific to IAM classrooms, spaces and technologies.
Request assistance with any access questions or issues with the new MyColumbia.
A course can be added to a list of electives without needing to replace another course. The course can be added to the student's audit prior to course registration if desired.
Database adminstration includes maintenance tasks, backups and restores, and access/permission configuration.
Request to upgrade the Columbia-issued device from Windows 10 to Windows 11. Microsoft will no longer be providing support for Windows 10 and will end this service year. In preparation, Information Technology will need to upgrade all Columbia-managed devices to Windows 11 October 2025. If you require assistance in upgrading your device, please do so at your earliest convenience.
Support for the Virtual Desktop Infrastructure (VDI) and Horizonview environment.
Request assistance with any access questions or issues with the new MyColumbia.