My Recently Visited Services
Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting login, Forgotten passwords and Blocked/Restricted access when you believe you should have access.
Request assistance with any access questions or issues with the new MyColumbia.
A course can be added to a list of electives without needing to replace another course. The course can be added to the student's audit prior to course registration if desired.
Applications and systems that directly support Business Affairs.
Use this form for in-residence courses.
Do you have a specific request for IT? Please use the "I Need Help (for Students)" form if you are having a technical issue.
The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.
Request assistance with any access questions or issues with the new MyColumbia.
Issues dealing with WCRX/Radio, Axia, WideOrbit, Broadcast, and Stream.
Use this service to inform IT of an issue you are having with the Student Information System (CX). This includes issues with the CX Client. Do not use this service if you are having issues with the MyColumbia Student Portal or if you need to request access to an area that falls outside of your current access level.
Most employees will not use this service.
Use this service to request a course review by an Instructional Designer
Support for the Virtual Desktop Infrastructure (VDI) and Horizonview environment.
This is support for Faculty and Students classroom. Issues dealing software installation and configuration.
Request assistance with your phone service. Services include a display name change, new service, remove service, report an issue, and reset voicemail PIN.
Submit a request for access to college property for visitors.
This is a form for a general IT support ticket if you are not sure which type of ticket you need.
aQuity is the College-wide reporting platform. This is a request or support for aQuity.
This is support for Faculty and Students classrooms. Issues dealing with software installation and configuration.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
A transfer course substitution replaces a required course with a transfer course, but does not fulfill pre-requisites. Use the "Make a transfer course equivalent to a Columbia course” form to replace a course with a transfer course that does fulfill prerequisites.