My Recently Visited Services
Applications and systems that directly support Business Affairs.
Website support for Faculty and Student for websites hosted on college resources.
Select this service to request WIFI access for special events.
Productivity and specific third-party application support. Includes applications such as Webcheckout or TeamDynamix. Applications such as uAchieve are NOT supported by IT but are supported by the Office of the registrar.
This is support for Faculty and Students classroom. Issues dealing software installation and configuration.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
Services that will assist you in the event that your system has been stolen or lost, contracted a virus or malware, or you need access to a blocked website.
Request assistance with your phone service. Services include a display name change, new service, remove service, report an issue, and reset voicemail PIN.
For all recordings that were already created by faculty, staff, and students prior to Spring 2021 have been archived. To have one of your recordings made available, please complete this form.
Request to have your computer equipment moved to a new location.
Requesting physical network connectivity in a new location, or reporting a location where physical network access is not operational. This includes WiFi, Wired, and VPN.
This is support for Faculty and Students classrooms. Issues dealing with software installation and configuration.
Support for the Virtual Desktop Infrastructure (VDI) and Horizonview environment.
Request access to high-security dashboards.
Data integrations are automated processes that move data between systems and databases.
The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.
Request to allow access to the college’s VPN from a country or territory that is currently restricted.
Issues dealing with WCRX/Radio, Axia, WideOrbit, Broadcast, and Stream.
Do you have a specific request for IT? Please use the "I Need Help (for Students)" form if you are having a technical issue.
Support for new application installations that are not available in the platform store and to update applications to a newer version.