My Recently Visited Services
Issues dealing with WCRX/Radio, Axia, WideOrbit, Broadcast, and Stream.
Select this service to request WIFI access for special events.
Submit a request for access to college property for visitors.
Request assistance with your phone service. Services include a display name change, new service, remove service, report an issue, and reset voicemail PIN.
Support for new application installations that are not available in the platform store and to update applications to a newer version.
This is support for Faculty and Students classroom. Issues dealing software installation and configuration.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
Productivity and specific third-party application support. Includes applications such as Webcheckout or TeamDynamix. Applications such as uAchieve are NOT supported by IT but are supported by the Office of the registrar.
Use this service to request reports from Qwickly attendance, an add-on attendance tool to Canvas.
Students should complete this form to request a hardware token for 2FA/Duo.
Request to have your computer equipment moved to a new location.
Request access to high-security dashboards.
Support for the Virtual Desktop Infrastructure (VDI) and Horizonview environment.
Use this service to request a course review by an Instructional Designer
Make changes to a student's major/concentration/minor.
Request for support to establish a hybrid learning classroom.
Services that will assist you in the event that your system has been stolen or lost, contracted a virus or malware, or you need access to a blocked website.
Issues specific to IAM classrooms, spaces and technologies.
Use this service to request any computer and hardware setup for events.
A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.
This is a form for a general IT support ticket if you are not sure which type of ticket you need.