My Recently Visited Services
Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting login, Forgotten passwords and Blocked/Restricted access when you believe you should have access.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.
Make changes to a student's major/concentration/minor.
This request is for the deletion of personal information for the GDPR.
Students should complete this form to request a hardware token for 2FA/Duo.
Database adminstration includes maintenance tasks, backups and restores, and access/permission configuration.
Request assistance to map a network drive, or change permissions on a shared drive.
Data integrations are automated processes that move data between systems and databases.
Productivity and specific third-party application support. Includes applications such as Webcheckout or TeamDynamix. Applications such as uAchieve are NOT supported by IT but are supported by the Office of the registrar.
You may request a refund if you experience a printing issue.
These are normal, non-emergency changes that require change management review, and approval prior to implementing. Most work that affects the running state of a piece of infrastructure, service, or application will require a Standard Change to complete.
This is support for Faculty and Students classrooms. Issues dealing with software installation and configuration.
Submit a request for access to college property for visitors.
Requesting physical network connectivity in a new location, or reporting a location where physical network access is not operational. This includes WiFi, Wired, and VPN.
Services that will assist you in gaining access to a system or file share, as well as assisting you in resetting your password.
This is a form for a general IT support ticket if you are not sure which type of ticket you need.
Use this service to inform IT of an issue you are having with MyC (PeopleSoft HCM). Do not use this service if you need to request access to an area that falls outside of your current access level.
Don't want to browse our services menu? Use this form to fill out a generic request.
Request temporary visitor access deactivation for systems.
Use this form to waive the major GPA requirement for BFA and BMus students. Students are required earn a 3.0 GPA in the major for BFA and BMus degrees.