My Recently Visited Services
Use this service to request any computer and hardware setup for events.
Database adminstration includes maintenance tasks, backups and restores, and access/permission configuration.
Website support for Faculty and Student for websites hosted on college resources.
Use this form to remove ENGL 111 from a student’s degree audit and replace it with Advanced Writing.
A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
Support for new application installations that are not available in the platform store and to update applications to a newer version.
Data integrations are automated processes that move data between systems and databases.
Request for support to establish a hybrid learning classroom.
Submit a request for access to college property for visitors.
Request assistance with any access questions or issues with the new MyColumbia.
Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting logon, forgotten passwords or blocked/restricted access.
This is support for Faculty and Students classrooms. Issues dealing with software installation and configuration.
Use this service to request reports from Qwickly attendance, an add-on attendance tool to Canvas.
Referred to as break-fix, this is a change that must be introduced as soon as possible to resolve a major incident or security event. All documentation will be completed after the fact and Emergency Changes will be reviewed at the next CAB meeting. All emergency change requests require a ticket associated with the request.
Issues dealing with WCRX/Radio, Axia, WideOrbit, Broadcast, and Stream.
Request assistance to map a network drive, or change permissions on a shared drive.
This is support for Faculty and Students classroom. Issues dealing software installation and configuration.
Select this service to request WIFI access for special events.
Request assistance with your phone service. Services include a display name change, new service, remove service, report an issue, and reset voicemail PIN.
Productivity and specific third-party application support. Includes applications such as Webcheckout or TeamDynamix. Applications such as uAchieve are NOT supported by IT but are supported by the Office of the registrar.
Services that will assist you in the event that your system has been stolen or lost, contracted a virus or malware, or you need access to a blocked website.