My Recently Visited Services
Multi-factor Authentication (MFA) provides an additional layer of security when logging into Columbia College Chicago services and applications. In addition to your username and password, you also have to provide an alternate method of authentication
Request assistance with any access questions or issues with the new MyColumbia.
A course equivalency replaces a required course with a course in transfer and does fulfill course requisites.
Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting logon, forgotten passwords or blocked/restricted access.
Request to upgrade the Columbia-issued device from Windows 10 to Windows 11. Microsoft will no longer be providing support for Windows 10 and will end this service year. In preparation, Information Technology will need to upgrade all Columbia-managed devices to Windows 11 October 2025. If you require assistance in upgrading your device, please do so at your earliest convenience.
Requesting physical network connectivity in a new location, or reporting a location where physical network access is not operational. This includes WiFi, Wired, and VPN.
Request assistance with any access questions or issues with the new MyColumbia.
Website support for Faculty and Student for websites hosted on college resources.
Use this form to waive the major GPA requirement for BFA and BMus students. Students are required earn a 3.0 GPA in the major for BFA and BMus degrees.
This is a form for a general IT support ticket if you are not sure which type of ticket you need.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.
Services that will assist you in the event that your system has been stolen or lost, contracted a virus or malware, or you need access to a blocked website.
To allow a transfer course in due to low grade, refer to the Exceptions Requiring Associate Dean Approval Form.
Referred to as break-fix, this is a change that must be introduced as soon as possible to resolve a major incident or security event. All documentation will be completed after the fact and Emergency Changes will be reviewed at the next CAB meeting. All emergency change requests require a ticket associated with the request.
Request to have your computer equipment moved to a new location.