My Recently Visited Services

Submit a request for access to college property for visitors.


Supports issues for PC, MAC, mobile, and printers.


A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.


Mac account passwords don't sync and when you are off campus you need to use your olf password to logon


Support for the Virtual Desktop Infrastructure (VDI) and Horizonview environment.


Faculty can use this form to submit grades after the deadline or to change a grade already submitted.


The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.


Services that will assist you in the event that your system has been stolen or lost, contracted a virus or malware, or you need access to a blocked website.


Report a Zoombombing Occurrence


Support for the Virtual Desktop Infrastructure (VDI) and Horizonview environment.


Request to upgrade the Columbia-issued device from Windows 10 to Windows 11. Microsoft will no longer be providing support for Windows 10 and will end this service year. In preparation, Information Technology will need to upgrade all Columbia-managed devices to Windows 11 October 2025.  If you require assistance in upgrading your device, please do so at your earliest convenience.


These are normal, non-emergency changes that require change management review, and approval prior to implementing.  Most work that affects the running state of a piece of infrastructure, service, or application will require a Standard Change to complete.


Use this service to request any computer and hardware setup for events.


Report an issue with your Columbia issued mobile device.


Applications and systems that directly support Business Affairs.


A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.


Issues dealing Grass Valley Stratus and Nexus.


This is support for Faculty and Students classrooms. Issues dealing with software installation and configuration.


Request assistance with any access questions or issues with the new MyColumbia.


Request assistance with any access questions or issues with the new MyColumbia.


Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting logon, forgotten passwords or blocked/restricted access.


This is a form for a general IT support ticket if you are not sure which type of ticket you need.