My Recently Visited Services
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
Issues specific to IAM classrooms, spaces and technologies.
Support for the Virtual Desktop Infrastructure (VDI) and Horizonview environment.
This is a form for a general IT support ticket if you are not sure which type of ticket you need.
aQuity is the College-wide reporting platform. This is a request or support for aQuity.
Use this form for in-residence courses.
Request assistance with any access questions or issues with the new MyColumbia.
Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting login, Forgotten passwords and Blocked/Restricted access when you believe you should have access.
This is support for Faculty and Students classroom. Issues dealing software installation and configuration.
Use this service to inform IT of an issue you are having with the MyColumbia Student Portal (JICS). Do not use this service if you are having issues with the Student Information System (CX) or if you need to request access to an area that falls outside of your current access level.
Applications and systems that directly support Business Affairs.
Make changes to a student's major/concentration/minor.
Use this service to request any computer and hardware setup for events.
Use this service to report audio, video, computer, or internet access issues in the classroom.
Services that will assist you in the event that your system has been stolen or lost, contracted a virus or malware, or you need access to a blocked website.
Request assistance with connecting to Columbia College Chicago WiFi on campus, as well as requesting WiFi access for a specific college event.
The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.
A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.