My Recently Visited Services
Students should complete this form to request a hardware token for 2FA/Duo.
Request assistance with any access questions or issues with the new MyColumbia.
Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting logon, forgotten passwords or blocked/restricted access.
Submit a request for access to college property for visitors.
Don't want to browse our services menu? Use this form to fill out a generic request.
Use this service to report audio, video, computer, or internet access issues in the classroom.
Request assistance with your phone service. Services include a display name change, new service, remove service, report an issue, and reset voicemail PIN.
Use this form if you were notified of an upcoming visitor expiration.
Faculty can use this form to submit grades after the deadline or to change a grade already submitted.
The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.
Issues dealing with WCRX/Radio, Axia, WideOrbit, Broadcast, and Stream.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
Referred to as break-fix, this is a change that must be introduced as soon as possible to resolve a major incident or security event. All documentation will be completed after the fact and Emergency Changes will be reviewed at the next CAB meeting. All emergency change requests require a ticket associated with the request.
Request assistance to map a network drive, or change permissions on a shared drive.
Support for the Virtual Desktop Infrastructure (VDI) and Horizonview environment.
Request assistance with any access questions or issues with the new MyColumbia.
A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.
These are normal, non-emergency changes that require change management review, and approval prior to implementing. Most work that affects the running state of a piece of infrastructure, service, or application will require a Standard Change to complete.
Use this form for in-residence courses.