My Recently Visited Services
For all recordings that were already created by faculty, staff, and students prior to Spring 2021 have been archived. To have one of your recordings made available, please complete this form.
Applications and systems that directly support Business Affairs.
Request assistance with your phone service. Services include a display name change, new service, remove service, report an issue, and reset voicemail PIN.
Request assistance with any access questions or issues with the new MyColumbia.
Request to have your computer equipment moved to a new location.
You may request a refund if you experience a printing issue.
Support for the Virtual Desktop Infrastructure (VDI) and Horizonview environment.
6 credits may be shared between the Columbia Core and a major program in a BMus/BS/BFA degree.
Issues dealing with WCRX/Radio, Axia, WideOrbit, Broadcast, and Stream.
Select this service to request WIFI access for special events.
Request assistance with connecting to Columbia College Chicago WiFi on campus, as well as requesting WiFi access for a specific college event.
This is a form for a general IT support ticket if you are not sure which type of ticket you need.
Referred to as break-fix, this is a change that must be introduced as soon as possible to resolve a major incident or security event. All documentation will be completed after the fact and Emergency Changes will be reviewed at the next CAB meeting. All emergency change requests require a ticket associated with the request.
Website support for Faculty and Student for websites hosted on college resources.
Use this service to request reports from Qwickly attendance, an add-on attendance tool to Canvas.
Use this form if you were notified of an upcoming visitor expiration.
Submit a request for access to college property for visitors.
Use this service to inform IT of an issue you are having with the Student Information System (CX). This includes issues with the CX Client. Do not use this service if you are having issues with the MyColumbia Student Portal or if you need to request access to an area that falls outside of your current access level.
Most employees will not use this service.
The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.