My Recently Visited Services
These are normal, non-emergency changes that require change management review, and approval prior to implementing. Most work that affects the running state of a piece of infrastructure, service, or application will require a Standard Change to complete.
Requesting physical network connectivity in a new location, or reporting a location where physical network access is not operational. This includes WiFi, Wired, and VPN.
Request assistance with your phone service. Services include a display name change, new service, remove service, report an issue, and reset voicemail PIN.
A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.
Don't want to browse our services menu? Use this form to fill out a generic request.
The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.
Request assistance with any access questions or issues with the new MyColumbia.
Use this form for in-residence courses.
Applications and systems that directly support Business Affairs.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
Students are required to complete their last 12 credits in residence.
aQuity is the College-wide reporting platform. This is a request or support for aQuity.
A course can be added to a list of electives without needing to replace another course. The course can be added to the student's audit prior to course registration if desired.
To allow a transfer course in due to low grade, refer to the Exceptions Requiring Associate Dean Approval Form.
Use this form for courses that were transferred from a different institution.
Use this service to request access to the CX Client or to request additional access within the CX Client.
Most employees will not use this service.
Request to have a user account created for a third-party vendor or contractor, a service, or a shared account.
A form for requesting a vulnerability scan of any system or systems. Please allow up to 72 hours for results.
This is a form for a general IT support ticket if you are not sure which type of ticket you need.
Use this service to request access to content that you currently do receive as part of your role with the college.
Most employees will not use this service.
Database adminstration includes maintenance tasks, backups and restores, and access/permission configuration.
This request is for students who have been accepted to Columbia College Chicago, but are still living abroad and need access to their email accounts before arriving on campus.