My Recently Visited Services
Database adminstration includes maintenance tasks, backups and restores, and access/permission configuration.
These are normal, non-emergency changes that require change management review, and approval prior to implementing. Most work that affects the running state of a piece of infrastructure, service, or application will require a Standard Change to complete.
This is a form for a general IT support ticket if you are not sure which type of ticket you need.
Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting login, Forgotten passwords and Blocked/Restricted access when you believe you should have access.
Website support for Faculty and Student for websites hosted on college resources.
Request assistance with any access questions or issues with the new MyColumbia.
Short term loans 1-2 week(s) : due to technology issues, failures, or repairs temporary Chromebook loaners may be available for loan.. These laptops are available from the TechBar for short term up to 2-week checkout.
This is support for Faculty and Students classroom. Issues dealing software installation and configuration.
Request for support to establish a hybrid learning classroom.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
Requesting physical network connectivity in a new location, or reporting a location where physical network access is not operational. This includes WiFi, Wired, and VPN.
This request is for students who have been accepted to Columbia College Chicago, but are still living abroad and need access to their email accounts before arriving on campus.
Submit a request for access to college property for visitors.
Support for new application installations that are not available in the platform store and to update applications to a newer version.
Request access to high-security dashboards.
Issues dealing with WCRX/Radio, Axia, WideOrbit, Broadcast, and Stream.
A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.
Use this service to request reports from Qwickly attendance, an add-on attendance tool to Canvas.
Data integrations are automated processes that move data between systems and databases.
A course equivalency replaces a required course with a course in transfer and does fulfill course requisites.
Services that will assist you in the event that your system has been stolen or lost, contracted a virus or malware, or you need access to a blocked website.