My Recently Visited Services
This is support for Faculty and Students classroom. Issues dealing software installation and configuration.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
Use this form for courses that were transferred from a different institution.
DO NOT USE - This ticket form is in development.
These are normal, non-emergency changes that require change management review, and approval prior to implementing. Most work that affects the running state of a piece of infrastructure, service, or application will require a Standard Change to complete.
Support for new application installations that are not available in the platform store and to update applications to a newer version.
A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.
Use this form to remove ENGL 111 from a student’s degree audit and replace it with Advanced Writing.
This form is for heads of departments to request a change to a current cybersecurity control or policy.
Data integrations are automated processes that move data between systems and databases.
Issues specific to IAM classrooms, spaces and technologies.
Use this service to request access to the CX Client or to request additional access within the CX Client.
Most employees will not use this service.
Use this service to request access to content that you currently do receive as part of your role with the college.
Most employees will not use this service.
Use this service to request a course review by an Instructional Designer
Use this form if you were notified of an upcoming visitor expiration.
Support for the Virtual Desktop Infrastructure (VDI) and Horizonview environment.
Website support for Faculty and Student for websites hosted on college resources.
Request to have your computer equipment moved to a new location.
Select this service to request WIFI access for special events.
This request is for students who have been accepted to Columbia College Chicago, but are still living abroad and need access to their email accounts before arriving on campus.
Don't want to browse our services menu? Use this form to fill out a generic request.