My Recently Visited Services
Do you have a specific request for IT? Please use the "I Need Help (for Students)" form if you are having a technical issue.
Request to allow access to the college’s VPN from a country or territory that is currently restricted.
Productivity and third party application support. Includes applications such as Webcheckout or TeamDynamix.
A course can be added to a list of electives without needing to replace another course. The course can be added to the student's audit prior to course registration if desired.
Make changes to a student's major/concentration/minor.
Applications and systems that directly support Business Affairs.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
Request help with desktop or laptop application upgrades or errors, hardware issues, and scanning and printing issues. Request the setup of new device, hardware or mobile devices.
Use this service to inform IT of an issue you are having with the Student Information System (CX). This includes issues with the CX Client. Do not use this service if you are having issues with the MyColumbia Student Portal or if you need to request access to an area that falls outside of your current access level.
Most employees will not use this service.
The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.
Don't want to browse our services menu? Use this form to fill out a generic request.
A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.
Request assistance with Email or Calendaring. Services include adding accounts to mobile devices, configuration on Columbia provided device, shared mailboxes, forwarding, listservs, and sync issues.
Use this service to request any computer and hardware setup for events.
Requesting physical network connectivity in a new location, or reporting a location where physical network access is not operational. This includes WiFi, Wired, and VPN.
Website support for Faculty and Student for websites hosted on college resources.
Report issues that you are experiencing when logging into Columbia systems.
Use this service to request access to the CX Client or to request additional access within the CX Client.
Most employees will not use this service.
This is a form for a general IT support ticket if you are not sure which type of ticket you need.
Use this service to inform IT of an issue that you are having with EMS. Examples include: cannot login, website not responding.
Please do not use this service to report issues with room scheduling, room approvals or general questions about the room scheduling process.