My Recently Visited Services
Use this form for courses that were transferred from a different institution.
Request assistance with connecting to Columbia College Chicago WiFi on campus, as well as requesting WiFi access for a specific college event.
Request assistance with any access questions or issues with the new MyColumbia.
This is a form for a general IT support ticket if you are not sure which type of ticket you need.
Submit a request for access to college property for visitors.
Request for support to establish a hybrid learning classroom.
Services that will assist you in the event that your system has been stolen or lost, contracted a virus or malware, or you need access to a blocked website.
Support for the Virtual Desktop Infrastructure (VDI) and Horizonview environment.
Use this service to request access to content that you currently do receive as part of your role with the college.
Most employees will not use this service.
Referred to as break-fix, this is a change that must be introduced as soon as possible to resolve a major incident or security event. All documentation will be completed after the fact and Emergency Changes will be reviewed at the next CAB meeting. All emergency change requests require a ticket associated with the request.
This is support for Faculty and Students classrooms. Issues dealing with software installation and configuration.
Request to have your computer equipment moved to a new location.
Request assistance to map a network drive, or change permissions on a shared drive.
Select this service to request WIFI access for special events.
Issues specific to IAM classrooms, spaces and technologies.
This request is for students who have been accepted to Columbia College Chicago, but are still living abroad and need access to their email accounts before arriving on campus.
Support for new application installations that are not available in the platform store and to update applications to a newer version.
Data integrations are automated processes that move data between systems and databases.
Website support for Faculty and Student for websites hosted on college resources.
This is support for Faculty and Students classroom. Issues dealing software installation and configuration.
This request is for the deletion of personal information for the GDPR.
Use this service to request reports from Qwickly attendance, an add-on attendance tool to Canvas.
Services that will assist you in the event that your system has been stolen or lost, contracted a virus or malware, or you need access to a blocked website.