My Recently Visited Services
This request is for the deletion of personal information for the GDPR.
This is support for Faculty and Students classroom. Issues dealing software installation and configuration.
Website support for Faculty and Student for websites hosted on college resources.
This is support for Faculty and Students classrooms. Issues dealing with software installation and configuration.
Services that will assist you in the event that your system has been stolen or lost, contracted a virus or malware, or you need access to a blocked website.
Request to have a user account created for a third-party vendor or contractor, a service, or a shared account.
Database adminstration includes maintenance tasks, backups and restores, and access/permission configuration.
Use this service to report audio, video, computer, or internet access issues in the classroom.
A course equivalency replaces a required course with a course in transfer and does fulfill course requisites.
Referred to as break-fix, this is a change that must be introduced as soon as possible to resolve a major incident or security event. All documentation will be completed after the fact and Emergency Changes will be reviewed at the next CAB meeting. All emergency change requests require a ticket associated with the request.
Requesting physical network connectivity in a new location, or reporting a location where physical network access is not operational. This includes WiFi, Wired, and VPN.
This is a form for a general IT support ticket if you are not sure which type of ticket you need.
Do you have a specific request for IT? Please use the "I Need Help (for Students)" form if you are having a technical issue.
Applications and systems that directly support Business Affairs.
Short term loans 1-2 week(s) : due to technology issues, failures, or repairs temporary Chromebook loaners may be available for loan.. These laptops are available from the TechBar for short term up to 2-week checkout.
Request assistance with any access questions or issues with the new MyColumbia.
Use this service to request reports from Qwickly attendance, an add-on attendance tool to Canvas.
To allow a transfer course in due to low grade, refer to the Exceptions Requiring Associate Dean Approval Form.
Use this service to request any computer and hardware setup for events.
Request to upgrade the Columbia-issued device from Windows 10 to Windows 11. Microsoft will no longer be providing support for Windows 10 and will end this service year. In preparation, Information Technology will need to upgrade all Columbia-managed devices to Windows 11 October 2025. If you require assistance in upgrading your device, please do so at your earliest convenience.
Request assistance with any access questions or issues with the new MyColumbia.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.