My Recently Visited Services
Use this service to request reports from Qwickly attendance, an add-on attendance tool to Canvas.
This is support for Faculty and Students classrooms. Issues dealing with software installation and configuration.
A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.
This is a form for a general IT support ticket if you are not sure which type of ticket you need.
Website support for Faculty and Student for websites hosted on college resources.
Request temporary visitor access deactivation for systems.
Request assistance with any access questions or issues with the new MyColumbia.
These are normal, non-emergency changes that require change management review, and approval prior to implementing. Most work that affects the running state of a piece of infrastructure, service, or application will require a Standard Change to complete.
Do you have a specific request for IT? Please use the "I Need Help (for Students)" form if you are having a technical issue.
A course can be added to a list of electives without needing to replace another course. The course can be added to the student's audit prior to course registration if desired.
Don't want to browse our services menu? Use this form to fill out a generic request.
Support for new application installations that are not available in the platform store and to update applications to a newer version.
Productivity and specific third-party application support. Includes applications such as Webcheckout or TeamDynamix. Applications such as uAchieve are NOT supported by IT but are supported by the Office of the registrar.
A transfer course substitution replaces a required course with a transfer course, but does not fulfill pre-requisites. Use the "Make a transfer course equivalent to a Columbia course” form to replace a course with a transfer course that does fulfill prerequisites.
Use this form for in-residence courses.
Request assistance with your phone service. Services include a display name change, new service, remove service, report an issue, and reset voicemail PIN.
Use this service to inform IT of an issue you are having with the MyColumbia Student Portal (JICS). Do not use this service if you are having issues with the Student Information System (CX) or if you need to request access to an area that falls outside of your current access level.
Use this service to request access to content that you currently do receive as part of your role with the college.
Most employees will not use this service.
Use this service to request a course review by an Instructional Designer