My Recently Visited Services

Productivity and specific third-party application support. Includes applications such as Webcheckout or TeamDynamix. Applications such as uAchieve are NOT supported by IT but are supported by the Office of the registrar.


A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.


Faculty can use this form to submit grades after the deadline or to change a grade already submitted.


Request assistance to map a network drive, or change permissions on a shared drive.


This is a form for a general IT support ticket if you are not sure which type of ticket you need.


Services that will assist you in the event that your system has been stolen or lost, contracted a virus or malware, or you need access to a blocked website.


Request assistance with any access questions or issues with the new MyColumbia.


A form for requesting a vulnerability scan of any system or systems. Please allow up to 72 hours for results.


A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.


Supports issues for PC, MAC, mobile, and printers.


Website support for Faculty and Student for websites hosted on college resources.


Use this service to request a course review by an Instructional Designer


Website support for Faculty and Student for websites hosted on college resources.


Request for support to establish a hybrid learning classroom.


Use this form for courses that were transferred from a different institution.


Select this service to request WIFI access for special events.


Submit a request for access to college property for visitors.


These are normal, non-emergency changes that require change management review, and approval prior to implementing.  Most work that affects the running state of a piece of infrastructure, service, or application will require a Standard Change to complete.


Request or modify a Student Organization Shared Email Account.


Referred to as break-fix, this is a change that must be introduced as soon as possible to resolve a major incident or security event.  All documentation will be completed after the fact and Emergency Changes will be reviewed at the next CAB meeting. All emergency change requests require a ticket associated with the request.


Staff office move/relocation request.


Services that will assist you in the event that your system has been stolen or lost, contracted a virus or malware, or you need access to a blocked website.