My Recently Visited Services
Productivity and specific third-party application support. Includes applications such as Webcheckout or TeamDynamix. Applications such as uAchieve are NOT supported by IT but are supported by the Office of the registrar.
Submit a request for access to college property for visitors.
Services that will assist you in the event that your system has been stolen or lost, contracted a virus or malware, or you need access to a blocked website.
A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.
Short term loans 1-2 week(s) : due to technology issues, failures, or repairs temporary Chromebook loaners may be available for loan.. These laptops are available from the TechBar for short term up to 2-week checkout.
Applications and systems that directly support Business Affairs.
This is support for Faculty and Students classrooms. Issues dealing with software installation and configuration.
This is a form for a general IT support ticket if you are not sure which type of ticket you need.
Request to have your computer equipment moved to a new location.
Support for the Virtual Desktop Infrastructure (VDI) and Horizonview environment.
Use this service to request a course review by an Instructional Designer
Referred to as break-fix, this is a change that must be introduced as soon as possible to resolve a major incident or security event. All documentation will be completed after the fact and Emergency Changes will be reviewed at the next CAB meeting. All emergency change requests require a ticket associated with the request.
Faculty can use this form to submit grades after the deadline or to change a grade already submitted.
Request access to high-security dashboards.
Issues dealing with WCRX/Radio, Axia, WideOrbit, Broadcast, and Stream.
A course equivalency replaces a required course with a course in transfer and does fulfill course requisites.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
A form for requesting a vulnerability scan of any system or systems. Please allow up to 72 hours for results.
The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.
Use this form to waive the major GPA requirement for BFA and BMus students. Students are required earn a 3.0 GPA in the major for BFA and BMus degrees.
Request assistance to map a network drive, or change permissions on a shared drive.
Request assistance with connecting to Columbia College Chicago WiFi on campus, as well as requesting WiFi access for a specific college event.