My Recently Visited Services
This form is to request temporary access to college resources and/or systems on the behalf of a former student. This request should be submitted by the academic department from which the former student graduated or was last enrolled, or by Student Relations, or Alumni Relations. The former student’s identity should be fully vetted before submitting this ticket.
Requesting physical network connectivity in a new location, or reporting a location where physical network access is not operational. This includes WiFi, Wired, and VPN.
Use this form if you were notified of an upcoming visitor expiration.
Request assistance to map a network drive, or change permissions on a shared drive.
The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.
Referred to as break-fix, this is a change that must be introduced as soon as possible to resolve a major incident or security event. All documentation will be completed after the fact and Emergency Changes will be reviewed at the next CAB meeting. All emergency change requests require a ticket associated with the request.
Make changes to a student's major/concentration/minor.
Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting login, Forgotten passwords and Blocked/Restricted access when you believe you should have access.
aQuity is the College-wide reporting platform. This is a request or support for aQuity.
Applications and systems that directly support Business Affairs.
These are normal, non-emergency changes that require change management review, and approval prior to implementing. Most work that affects the running state of a piece of infrastructure, service, or application will require a Standard Change to complete.
Use this service to request reports from Qwickly attendance, an add-on attendance tool to Canvas.
Use this service to report audio, video, computer, or internet access issues in the classroom.
Submit a request for access to college property for visitors.
Don't want to browse our services menu? Use this form to fill out a generic request.
Services that will assist you in the event that your system has been stolen or lost, contracted a virus or malware, or you need access to a blocked website.
You may request a refund if you experience a printing issue.
Request to allow access to the college’s VPN from a country or territory that is currently restricted.