My Recently Visited Services

Support for the Virtual Desktop Infrastructure (VDI) and Horizonview environment.


Request for support to establish a hybrid learning classroom.


The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.


Applications and systems that directly support Business Affairs.


Submit a request for access to college property for visitors.


Make changes to a student's major/concentration/minor.


Request assistance to map a network drive, or change permissions on a shared drive.


Multi-factor Authentication (MFA) provides an additional layer of security when logging into Columbia College Chicago services and applications. In addition to your username and password, you also have to provide an alternate method of authentication


Supports issues for PC, MAC, mobile, and printers.


Select this service to request WIFI access for special events.


Issues specific to IAM classrooms, spaces and technologies.


This is support for Faculty and Students classroom. Issues dealing software installation and configuration.


Do you have a specific request for IT? Please use the "I Need Help (for Students)" form if you are having a technical issue.


Request assistance with your phone service. Services include a display name change, new service, remove service, report an issue, and reset voicemail PIN.


Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting login, Forgotten passwords and Blocked/Restricted access when you believe you should have access.


Provides account access and password support.


Issues dealing Grass Valley Stratus and Nexus.


A course equivalency replaces a required course with a course in transfer and does fulfill course requisites.


Use this service to request assistance or report an issue with Canvas.


Issues dealing with WCRX/Radio, Axia, WideOrbit, Broadcast, and Stream.


Students should complete this form to request a hardware token for 2FA/Duo.


Productivity and specific third-party application support. Includes applications such as Webcheckout or TeamDynamix. Applications such as uAchieve are NOT supported by IT but are supported by the Office of the registrar.