My Recently Visited Services
Request assistance with your phone service. Services include a display name change, new service, remove service, report an issue, and reset voicemail PIN.
This request is for students who have been accepted to Columbia College Chicago, but are still living abroad and need access to their email accounts before arriving on campus.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
A course can be added to a list of electives without needing to replace another course. The course can be added to the student's audit prior to course registration if desired.
Students are required to complete their last 12 credits in residence.
A transfer course substitution replaces a required course with a transfer course, but does not fulfill pre-requisites. Use the "Make a transfer course equivalent to a Columbia course” form to replace a course with a transfer course that does fulfill prerequisites.
Applications and systems that directly support Business Affairs.
Use this form for courses that were transferred from a different institution.
Select this service to request WIFI access for special events.
Productivity and specific third-party application support. Includes applications such as Webcheckout or TeamDynamix. Applications such as uAchieve are NOT supported by IT but are supported by the Office of the registrar.
These are normal, non-emergency changes that require change management review, and approval prior to implementing. Most work that affects the running state of a piece of infrastructure, service, or application will require a Standard Change to complete.
Requesting physical network connectivity in a new location, or reporting a location where physical network access is not operational. This includes WiFi, Wired, and VPN.
This is a form for a general IT support ticket if you are not sure which type of ticket you need.
Database adminstration includes maintenance tasks, backups and restores, and access/permission configuration.
Use this form for in-residence courses.
Use this service to request a course review by an Instructional Designer
Data integrations are automated processes that move data between systems and databases.
Do you have a specific request for IT? Please use the "I Need Help (for Students)" form if you are having a technical issue.
This is support for Faculty and Students classroom. Issues dealing software installation and configuration.