My Recently Visited Services
The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.
Do you have a specific request for IT? Please use the "I Need Help (for Students)" form if you are having a technical issue.
Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting login, Forgotten passwords and Blocked/Restricted access when you believe you should have access.
Make changes to a student's major/concentration/minor.
Use this service to request access to content that you currently do receive as part of your role with the college.
Most employees will not use this service.
Request assistance with any access questions or issues with the new MyColumbia.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
A course can be added to a list of electives without needing to replace another course. The course can be added to the student's audit prior to course registration if desired.
Request to allow access to the college’s VPN from a country or territory that is currently restricted.
You may request a refund if you experience a printing issue.
Request to have your computer equipment moved to a new location.
This form is for heads of departments to request a change to a current cybersecurity control or policy.
Request assistance with any access questions or issues with the new MyColumbia.
Request assistance with connecting to Columbia College Chicago WiFi on campus, as well as requesting WiFi access for a specific college event.
Requesting physical network connectivity in a new location, or reporting a location where physical network access is not operational. This includes WiFi, Wired, and VPN.
Submit a request for access to college property for visitors.
Applications and systems that directly support Business Affairs.
This is support for Faculty and Students classrooms. Issues dealing with software installation and configuration.
Use this form if you were notified of an upcoming visitor expiration.
Request temporary visitor access deactivation for systems.