My Recently Visited Services
Submit a request for access to college property for visitors.
This is a form for a general IT support ticket if you are not sure which type of ticket you need.
Don't want to browse our services menu? Use this form to fill out a generic request.
A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.
Request for support to establish a hybrid learning classroom.
Use this service to request a course review by an Instructional Designer
Support for the Virtual Desktop Infrastructure (VDI) and Horizonview environment.
For all recordings that were already created by faculty, staff, and students prior to Spring 2021 have been archived. To have one of your recordings made available, please complete this form.
This is support for Faculty and Students classrooms. Issues dealing with software installation and configuration.
Productivity and specific third-party application support. Includes applications such as Webcheckout or TeamDynamix. Applications such as uAchieve are NOT supported by IT but are supported by the Office of the registrar.
Short term loans 1-2 week(s) : due to technology issues, failures, or repairs temporary Chromebook loaners may be available for loan.. These laptops are available from the TechBar for short term up to 2-week checkout.
Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting logon, forgotten passwords or blocked/restricted access.
Database adminstration includes maintenance tasks, backups and restores, and access/permission configuration.
Use this service to report audio, video, computer, or internet access issues in the classroom.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
Request assistance with any access questions or issues with the new MyColumbia.
The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.
Support for new application installations that are not available in the platform store and to update applications to a newer version.
A course can be added to a list of electives without needing to replace another course. The course can be added to the student's audit prior to course registration if desired.
Issues dealing with WCRX/Radio, Axia, WideOrbit, Broadcast, and Stream.