My Recently Visited Services

This is support for Faculty and Students classrooms. Issues dealing with software installation and configuration.


Report a Zoombombing Occurrence


Request assistance with your phone service. Services include a display name change, new service, remove service, report an issue, and reset voicemail PIN.


Provides account access and password support.


Do you have a specific request for IT? Please use the "I Need Help (for Students)" form if you are having a technical issue.


Short term loans 1-2 week(s) : due to technology issues, failures, or repairs temporary Chromebook loaners may be available for loan.. These laptops are available from the TechBar for short term up to 2-week checkout.


A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.


The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.


Panopto is a lecture capture, classroom capture, and video streaming tool.


This request is for students who have been accepted to Columbia College Chicago, but are still living abroad and need access to their email accounts before arriving on campus.


Students should complete this form to request a hardware token for 2FA/Duo.


Use this service to request assistance or report an issue with Canvas.


A course can be added to a list of electives without needing to replace another course. The course can be added to the student's audit prior to course registration if desired.


Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting login, Forgotten passwords and Blocked/Restricted access when you believe you should have access.


Supports issues for PC, MAC, mobile, and printers.


This form is to request temporary access to college resources and/or systems on the behalf of a former student. This request should be submitted by the academic department from which the former student graduated or was last enrolled, or by Student Relations, or Alumni Relations. The former student’s identity should be fully vetted before submitting this ticket.


For all recordings that were already created by faculty, staff, and students prior to Spring 2021 have been archived. To have one of your recordings made available, please complete this form.


Students are required to complete their last 12 credits in residence.


Request to have your computer equipment moved to a new location.


Database adminstration includes maintenance tasks, backups and restores, and access/permission configuration.


Request for support to establish a hybrid learning classroom.


Use this service to request reports from Qwickly attendance, an add-on attendance tool to Canvas.