My Recently Visited Services
Use this service to inform IT of an issue you are having with the Student Information System (CX). This includes issues with the CX Client. Do not use this service if you are having issues with the MyColumbia Student Portal or if you need to request access to an area that falls outside of your current access level.
Most employees will not use this service.
This is a form for a general IT support ticket if you are not sure which type of ticket you need.
Do you have a specific request for IT? Please use the "I Need Help (for Students)" form if you are having a technical issue.
Use this service to request reports from Qwickly attendance, an add-on attendance tool to Canvas.
This request is for students who have been accepted to Columbia College Chicago, but are still living abroad and need access to their email accounts before arriving on campus.
The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.
Use this form for in-residence courses.
Make changes to a student's major/concentration/minor.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.
Productivity and specific third-party application support. Includes applications such as Webcheckout or TeamDynamix. Applications such as uAchieve are NOT supported by IT but are supported by the Office of the registrar.
Services that will assist you in the event that your system has been stolen or lost, contracted a virus or malware, or you need access to a blocked website.
Support for new application installations that are not available in the platform store and to update applications to a newer version.
Request assistance to map a network drive, or change permissions on a shared drive.
Website support for Faculty and Student for websites hosted on college resources.
Data integrations are automated processes that move data between systems and databases.
Use this service to request any computer and hardware setup for events.
Request for support to establish a hybrid learning classroom.
Applications and systems that directly support Business Affairs.
Request assistance with any access questions or issues with the new MyColumbia.
For all recordings that were already created by faculty, staff, and students prior to Spring 2021 have been archived. To have one of your recordings made available, please complete this form.