My Recently Visited Services
Support for new application installations that are not available in the platform store and to update applications to a newer version.
Productivity and specific third-party application support. Includes applications such as Webcheckout or TeamDynamix. Applications such as uAchieve are NOT supported by IT but are supported by the Office of the registrar.
This is support for Faculty and Students classrooms. Issues dealing with software installation and configuration.
Use this service to report audio, video, computer, or internet access issues in the classroom.
Request or modify a Student Organization Shared Email Account.
Don't want to browse our services menu? Use this form to fill out a generic request.
Students are required to complete their last 12 credits in residence.
Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting login, Forgotten passwords and Blocked/Restricted access when you believe you should have access.
A transfer course substitution replaces a required course with a transfer course, but does not fulfill pre-requisites. Use the "Make a transfer course equivalent to a Columbia course” form to replace a course with a transfer course that does fulfill prerequisites.
Use this service to request reports from Qwickly attendance, an add-on attendance tool to Canvas.
Data requests that require data manipulation processing to any of our various Enterprise systems or the ODS/Data Warehouse.
Make changes to a student's major/concentration/minor.
Use this service to request a change to an existing workflow including task assignments. Only the process owners for the workflow should request this service.
Most employees will not use this service.
This is a form for a general IT support ticket if you are not sure which type of ticket you need.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
Support for the Virtual Desktop Infrastructure (VDI) and Horizonview environment.
Complete this form to begin the process of establishing a large format Zoom-based webinar with a higher number of participants.
Request assistance with your phone service. Services include a display name change, new service, remove service, report an issue, and reset voicemail PIN.
Applications and systems that directly support Business Affairs.
Requesting physical network connectivity in a new location, or reporting a location where physical network access is not operational. This includes WiFi, Wired, and VPN.
A course can be added to a list of electives without needing to replace another course. The course can be added to the student's audit prior to course registration if desired.
Use this form for in-residence courses.