My Recently Visited Services
Productivity and specific third-party application support. Includes applications such as Webcheckout or TeamDynamix. Applications such as uAchieve are NOT supported by IT but are supported by the Office of the registrar.
Issues dealing with WCRX/Radio, Axia, WideOrbit, Broadcast, and Stream.
For all recordings that were already created by faculty, staff, and students prior to Spring 2021 have been archived. To have one of your recordings made available, please complete this form.
Submit a request for access to college property for visitors.
Request assistance with any access questions or issues with the new MyColumbia.
Use this form for in-residence courses.
The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.
Students should complete this form to request a hardware token for 2FA/Duo.
Use this service to request access to content that you currently do receive as part of your role with the college.
Most employees will not use this service.
Use this service to inform IT of an issue you are having with the Student Information System (CX). This includes issues with the CX Client. Do not use this service if you are having issues with the MyColumbia Student Portal or if you need to request access to an area that falls outside of your current access level.
Most employees will not use this service.
Website support for Faculty and Student for websites hosted on college resources.
Use this service to report audio, video, computer, or internet access issues in the classroom.
Don't want to browse our services menu? Use this form to fill out a generic request.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
Request assistance with your phone service. Services include a display name change, new service, remove service, report an issue, and reset voicemail PIN.
A course can be added to a list of electives without needing to replace another course. The course can be added to the student's audit prior to course registration if desired.
Make changes to a student's major/concentration/minor.
Request assistance with connecting to Columbia College Chicago WiFi on campus, as well as requesting WiFi access for a specific college event.
Request to have your computer equipment moved to a new location.
Services that will assist you in the event that your system has been stolen or lost, contracted a virus or malware, or you need access to a blocked website.
Data integrations are automated processes that move data between systems and databases.