My Recently Visited Services

A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.

A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.

Request assistance with any access questions or issues with the new MyColumbia.

Submit a request for access to college property for visitors.

Use this form for in-residence courses.

For all recordings that were already created by faculty, staff, and students prior to Spring 2021 have been archived. To have one of your recordings made available, please complete this form.

Provides account access and password support.

Make changes to a student's major/concentration/minor.

Request assistance with your phone service. Services include a display name change, new service, remove service, report an issue, and reset voicemail PIN.

Issues dealing Grass Valley Stratus and Nexus.

Use this is DPC form if you need Academic Prints.

The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.

Requesting physical network connectivity in a new location, or reporting a location where physical network access is not operational. This includes WiFi, Wired, and VPN.

Requests related to the Zoom Conferencing Tool.

Use this service to inform IT of an issue you are having with the MyColumbia Student Portal (JICS). Do not use this service if you are having issues with the Student Information System (CX) or if you need to request access to an area that falls outside of your current access level.

Support for new application installations that are not available in the platform store and to update applications to a newer version.

Assistances with DUO tokens and activation codes.

This is support for Faculty and Students classrooms. Issues dealing with software installation and configuration.

Panopto is a lecture capture, classroom capture, and video streaming tool.

Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting login, Forgotten passwords and Blocked/Restricted access when you believe you should have access.

Employee request form for a hardware token for DUO.

Supports issues for PC, MAC, mobile, and printers.

Website support for Faculty and Student for websites hosted on college resources.

Request access to high-security dashboards.