My Recently Visited Services
Students should complete this form to request a hardware token for 2FA/Duo.
Do you have a specific request for IT? Please use the "I Need Help (for Students)" form if you are having a technical issue.
Request assistance with any access questions or issues with the new MyColumbia.
Students are required to complete their last 12 credits in residence.
Request for support to establish a hybrid learning classroom.
Use this service to inform IT of an issue you are having with the MyColumbia Student Portal (JICS). Do not use this service if you are having issues with the Student Information System (CX) or if you need to request access to an area that falls outside of your current access level.
This request is for students who have been accepted to Columbia College Chicago, but are still living abroad and need access to their email accounts before arriving on campus.
Use this service to inform IT of an issue you are having with the Student Information System (CX). This includes issues with the CX Client. Do not use this service if you are having issues with the MyColumbia Student Portal or if you need to request access to an area that falls outside of your current access level.
Most employees will not use this service.
A transfer course substitution replaces a required course with a transfer course, but does not fulfill pre-requisites. Use the "Make a transfer course equivalent to a Columbia course” form to replace a course with a transfer course that does fulfill prerequisites.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.
The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.
Use this form for in-residence courses.
A course equivalency replaces a required course with a course in transfer and does fulfill course requisites.
Use this form for courses that were transferred from a different institution.
Productivity and specific third-party application support. Includes applications such as Webcheckout or TeamDynamix. Applications such as uAchieve are NOT supported by IT but are supported by the Office of the registrar.
Request a credit sharing waiver for LAS/Columbia Core and BA major program.
Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting login, Forgotten passwords and Blocked/Restricted access when you believe you should have access.
Don't want to browse our services menu? Use this form to fill out a generic request.
Issues dealing with WCRX/Radio, Axia, WideOrbit, Broadcast, and Stream.