My Recently Visited Services
This is a form for a general IT support ticket if you are not sure which type of ticket you need.
A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.
Applications and systems that directly support Business Affairs.
Use this service to request access to content that you currently do receive as part of your role with the college.
Most employees will not use this service.
Request to have a user account created for a third-party vendor or contractor, a service, or a shared account.
The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.
Support for new application installations that are not available in the platform store and to update applications to a newer version.
Use this form if you were notified of an upcoming visitor expiration.
Submit a request for access to college property for visitors.
Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting logon, forgotten passwords or blocked/restricted access.
Request or modify a Student Organization Shared Email Account.
Students should complete this form to request a hardware token for 2FA/Duo.
Database adminstration includes maintenance tasks, backups and restores, and access/permission configuration.
This form is to request temporary access to college resources and/or systems on the behalf of a former student. This request should be submitted by the academic department from which the former student graduated or was last enrolled, or by Student Relations, or Alumni Relations. The former student’s identity should be fully vetted before submitting this ticket.
This request is for the deletion of personal information for the GDPR.
Short term loans 1-2 week(s) : due to technology issues, failures, or repairs temporary Chromebook loaners may be available for loan.. These laptops are available from the TechBar for short term up to 2-week checkout.
Website support for Faculty and Student for websites hosted on college resources.
Support for the Virtual Desktop Infrastructure (VDI) and Horizonview environment.