My Recently Visited Services
This form is for heads of departments to request a change to a current cybersecurity control or policy.
This request is for students who have been accepted to Columbia College Chicago, but are still living abroad and need access to their email accounts before arriving on campus.
A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.
Do you have a specific request for IT? Please use the "I Need Help (for Students)" form if you are having a technical issue.
Submit a request for access to college property for visitors.
For all recordings that were already created by faculty, staff, and students prior to Spring 2021 have been archived. To have one of your recordings made available, please complete this form.
Use this service to request access to the CX Client or to request additional access within the CX Client.
Most employees will not use this service.
Website support for Faculty and Student for websites hosted on college resources.
Use this service to request a course review by an Instructional Designer
A course can be added to a list of electives without needing to replace another course. The course can be added to the student's audit prior to course registration if desired.
Requesting physical network connectivity in a new location, or reporting a location where physical network access is not operational. This includes WiFi, Wired, and VPN.
Request for support to establish a hybrid learning classroom.
Multi-factor Authentication (MFA) provides an additional layer of security when logging into Columbia College Chicago services and applications. In addition to your username and password, you also have to provide an alternate method of authentication
Use this service to request access to content that you currently do receive as part of your role with the college.
Most employees will not use this service.
Students should complete this form to request a hardware token for 2FA/Duo.
Use this service to report audio, video, computer, or internet access issues in the classroom.
Select this service to request WIFI access for special events.
A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.
Request assistance with your phone service. Services include a display name change, new service, remove service, report an issue, and reset voicemail PIN.
Database adminstration includes maintenance tasks, backups and restores, and access/permission configuration.
Use this service to inform IT of an issue you are having with the Student Information System (CX). This includes issues with the CX Client. Do not use this service if you are having issues with the MyColumbia Student Portal or if you need to request access to an area that falls outside of your current access level.
Most employees will not use this service.