My Recently Visited Services

Make changes to a student's major/concentration/minor.


To allow a transfer course in due to low grade, refer to the Exceptions Requiring Associate Dean Approval Form.


A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.


aQuity is the College-wide reporting platform. This is a request or support for aQuity.


Do you have a specific request for IT? Please use the "I Need Help (for Students)" form if you are having a technical issue.


A transfer course substitution replaces a required course with a transfer course, but does not fulfill pre-requisites. Use the "Make a transfer course equivalent to a Columbia course” form to replace a course with a transfer course that does fulfill prerequisites.


Use this service to request assistance or report an issue with Canvas.


For all recordings that were already created by faculty, staff, and students prior to Spring 2021 have been archived. To have one of your recordings made available, please complete this form.


Use this service to report audio, video, computer, or internet access issues in the classroom.


This form is to request temporary access to college resources and/or systems on the behalf of a former student. This request should be submitted by the academic department from which the former student graduated or was last enrolled, or by Student Relations, or Alumni Relations. The former student’s identity should be fully vetted before submitting this ticket.


Requesting physical network connectivity in a new location, or reporting a location where physical network access is not operational. This includes WiFi, Wired, and VPN.


Use this form if you were notified of an upcoming visitor expiration.


Supports issues for PC, MAC, mobile, and printers.


Request assistance to map a network drive, or change permissions on a shared drive.


The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.


A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.


Referred to as break-fix, this is a change that must be introduced as soon as possible to resolve a major incident or security event.  All documentation will be completed after the fact and Emergency Changes will be reviewed at the next CAB meeting. All emergency change requests require a ticket associated with the request.


Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting login, Forgotten passwords and Blocked/Restricted access when you believe you should have access.


Applications and systems that directly support Business Affairs.


These are normal, non-emergency changes that require change management review, and approval prior to implementing.  Most work that affects the running state of a piece of infrastructure, service, or application will require a Standard Change to complete.


Requests related to the Zoom Conferencing Tool.


Use this service to request reports from Qwickly attendance, an add-on attendance tool to Canvas.


Submit a request for access to college property for visitors.


Provides account access and password support.


Don't want to browse our services menu? Use this form to fill out a generic request.