My Recently Visited Services
This is support for Faculty and Students classroom. Issues dealing software installation and configuration.
Use this service to request access to the CX Client or to request additional access within the CX Client.
Most employees will not use this service.
Use this service to request a course review by an Instructional Designer
This is a form for a general IT support ticket if you are not sure which type of ticket you need.
Request to have your computer equipment moved to a new location.
Request to allow access to the college’s VPN from a country or territory that is currently restricted.
Request assistance with your phone service. Services include a display name change, new service, remove service, report an issue, and reset voicemail PIN.
Don't want to browse our services menu? Use this form to fill out a generic request.
Request assistance to map a network drive, or change permissions on a shared drive.
Data integrations are automated processes that move data between systems and databases.
Request access to high-security dashboards.
Support for the Virtual Desktop Infrastructure (VDI) and Horizonview environment.
Services that will assist you in the event that your system has been stolen or lost, contracted a virus or malware, or you need access to a blocked website.
Database adminstration includes maintenance tasks, backups and restores, and access/permission configuration.
Short term loans 1-2 week(s) : due to technology issues, failures, or repairs temporary Chromebook loaners may be available for loan.. These laptops are available from the TechBar for short term up to 2-week checkout.
Use this service to request reports from Qwickly attendance, an add-on attendance tool to Canvas.
Website support for Faculty and Student for websites hosted on college resources.
Issues dealing with WCRX/Radio, Axia, WideOrbit, Broadcast, and Stream.
Use this service to inform IT of an issue you are having with the Student Information System (CX). This includes issues with the CX Client. Do not use this service if you are having issues with the MyColumbia Student Portal or if you need to request access to an area that falls outside of your current access level.
Most employees will not use this service.
Do you have a specific request for IT? Please use the "I Need Help (for Students)" form if you are having a technical issue.
This request is for students who have been accepted to Columbia College Chicago, but are still living abroad and need access to their email accounts before arriving on campus.