My Recently Visited Services
Use this form to remove ENGL 111 from a student’s degree audit and replace it with Advanced Writing.
Support for new application installations that are not available in the platform store and to update applications to a newer version.
Faculty can use this form to submit grades after the deadline or to change a grade already submitted.
Request access to high-security dashboards.
Services that will assist you in the event that your system has been stolen or lost, contracted a virus or malware, or you need access to a blocked website.
Referred to as break-fix, this is a change that must be introduced as soon as possible to resolve a major incident or security event. All documentation will be completed after the fact and Emergency Changes will be reviewed at the next CAB meeting. All emergency change requests require a ticket associated with the request.
Database adminstration includes maintenance tasks, backups and restores, and access/permission configuration.
This request is for the deletion of personal information for the GDPR.
Data integrations are automated processes that move data between systems and databases.
Request or modify a Student Organization Shared Email Account.
aQuity is the College-wide reporting platform. This is a request or support for aQuity.
A course can be added to a list of electives without needing to replace another course. The course can be added to the student's audit prior to course registration if desired.
Use this service to request a course review by an Instructional Designer
Use this service to request reports from Qwickly attendance, an add-on attendance tool to Canvas.
Request assistance with any access questions or issues with the new MyColumbia.
The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.
Productivity and specific third-party application support. Includes applications such as Webcheckout or TeamDynamix. Applications such as uAchieve are NOT supported by IT but are supported by the Office of the registrar.
This is a form for a general IT support ticket if you are not sure which type of ticket you need.