My Recently Visited Services
Request to upgrade the Columbia-issued device from Windows 10 to Windows 11. Microsoft will no longer be providing support for Windows 10 and will end this service year. In preparation, Information Technology will need to upgrade all Columbia-managed devices to Windows 11 October 2025. If you require assistance in upgrading your device, please do so at your earliest convenience.
Use this form for courses that were transferred from a different institution.
Support for the Virtual Desktop Infrastructure (VDI) and Horizonview environment.
This request is for students who have been accepted to Columbia College Chicago, but are still living abroad and need access to their email accounts before arriving on campus.
Database adminstration includes maintenance tasks, backups and restores, and access/permission configuration.
Website support for Faculty and Student for websites hosted on college resources.
Use this form for in-residence courses.
Select this service to request WIFI access for special events.
Request assistance with any access questions or issues with the new MyColumbia.
Use this service to request access to content that you currently do receive as part of your role with the college.
Most employees will not use this service.
A course can be added to a list of electives without needing to replace another course. The course can be added to the student's audit prior to course registration if desired.
Request for support to establish a hybrid learning classroom.
This form is for heads of departments to request a change to a current cybersecurity control or policy.
Use this service to inform IT of an issue you are having with the Student Information System (CX). This includes issues with the CX Client. Do not use this service if you are having issues with the MyColumbia Student Portal or if you need to request access to an area that falls outside of your current access level.
Most employees will not use this service.
Use this service to report audio, video, computer, or internet access issues in the classroom.
Data integrations are automated processes that move data between systems and databases.
Use this service to request access to the CX Client or to request additional access within the CX Client.
Most employees will not use this service.
Multi-factor Authentication (MFA) provides an additional layer of security when logging into Columbia College Chicago services and applications. In addition to your username and password, you also have to provide an alternate method of authentication
For all recordings that were already created by faculty, staff, and students prior to Spring 2021 have been archived. To have one of your recordings made available, please complete this form.