My Recently Visited Services

Report issues that you are experiencing when logging into Columbia systems. Examples include: Error messages when attempting login, Forgotten passwords and Blocked/Restricted access when you believe you should have access.

Issues specific to IAM classrooms, spaces and technologies.

Request to allow access to the college’s VPN from a country or territory that is currently restricted.

Panopto is a lecture capture, classroom capture, and video streaming tool.

Use this form for in-residence courses.

Supports issues for PC, MAC, mobile, and printers.

Applications and systems that directly support Business Affairs.

A course substitution replaces a required course with a different course, but does not fulfill pre-requisites. The replacement course can be added to the student's audit prior to course registration if desired.

The TechBar, located on the first floor of the 754 S. Wabash building, provides first-tier technical support to students, faculty and staff at Columbia College Chicago. This includes fielding tech questions in-person through walk-in appointments, or via online chat, phone, or TeamDynamix tickets. If TechBar staff is unable to resolve an issue, then the inquiry will be elevated through TeamDynamix to the necessary areas. Furthermore, students will be directed to proper alternative support resources, such as Academic Department Technology Support or Information Technology, if it is beyond the scope of the TechBar to solve.

Employee request form for a hardware token for DUO.

Make changes to a student's major/concentration/minor.

Don't want to browse our services menu? Use this form to fill out a generic request.

Provides account access and password support.

Assistances with DUO tokens and activation codes.

A course waiver eliminates a course from the program requirement and does fulfill course requisites. It does not award credit. Columbia Core courses cannot be waived.

Requests related to the Zoom Conferencing Tool.

Use this form to remove ENGL 111 from a student’s degree audit and replace it with Advanced Writing.

Do you have a specific request for IT? Please use the "I Need Help (for Students)" form if you are having a technical issue.

Support for the Virtual Desktop Infrastructure (VDI) and Horizonview environment.

Students are required to complete their last 12 credits in residence.

This is support for Faculty and Students classrooms. Issues dealing with software installation and configuration.

Requesting physical network connectivity in a new location, or reporting a location where physical network access is not operational. This includes WiFi, Wired, and VPN.