Browse this category for support options regarding software applications that support college operations. Examples include: Student Information System (CX), MyColumbia Portal (JICS), PeopleSoft, FEITH and WebCheckout.

Services (6)

Desktop Software Issue

Report an issue with a desktop software product that is in the Columbia software catalog.

EMS (space.colum.edu) Issue

Use this service to inform IT of an issue that you are having with EMS. Examples include: cannot login, website not responding.

Please do not use this service to report issues with room scheduling, room approvals or general questions about the room scheduling process.

FEITH Issue

Use this service to inform IT of an issue you are having with FEITH. This includes issues with forms, workflows, file cabinets, and the desktop client

Do not use this service if you need to request access to an area that falls outside of your current access level or if you need to change a workflow or task assignee.

MyColumbia Student Portal (JICS) Issue

Use this service to inform IT of an issue you are having with the MyColumbia Student Portal (JICS). Do not use this service if you are having issues with the Student Information System (CX) or if you need to request access to an area that falls outside of your current access level.

Student Information System (CX) Issue

Use this service to inform IT of an issue you are having with the Student Information System (CX). This includes issues with the CX Client. Do not use this service if you are having issues with the MyColumbia Student Portal or if you need to request access to an area that falls outside of your current access level.

Most employees will not use this service.

MyC (PeopleSoft HCM) Issue

Use this service to inform IT of an issue you are having with MyC (PeopleSoft HCM). Do not use this service if you need to request access to an area that falls outside of your current access level.